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Old 09-16-2008, 10:47 PM   #1 (permalink)
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Default I don't have deleted emails folder

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Hi

I just bought a bb 8700g so I don;t really know how to use it. By accident I deleted an email on my bb but don;t know where to look to view deleted items. I usually have a copy of my emails on outlook but didn't receive this one ( what a coincidence).
I'm searching everywhere on the forum but don't see exactly where I should look for deleted items.
On my view folder, here is what I have
browser messages
missed calls
mms inbox
mms outbox
phone call logs
sms inbox
sms outbox
sms sim card inbox
wap push messages

Please help me, I'm sure I can see the deleted emails

Thank you
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Old 09-16-2008, 11:57 PM   #2 (permalink)
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First, greetings and welcome to the BBForums.

Quote:
Originally Posted by zenmary View Post
I'm sure I can see the deleted emails

Thank you
No, you cannot view emails which have been deleted on the BB.

If you have your settings in Messages > Options > Email Reconciliation set to delete on Handheld only, the emails still reside on your mailserver (unless it was a @yourcarrier.blackberry.net address--no mail server access).

If you have the "delete on" set to Mailbox & Handheld, then those messages are gone.

Good luck.
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