Someone I know recently bought an 8830 on ebay hoping that they could join the BlackBerry world for less. He brought it to me after he did an application load (the ebay listing indicated that the handheld had an error 507 present).
Appload was successful, but he can't get a mobility signal from his carrier. The device is the for the same carrier he's with (both are Bell). The signal indicator in the top right corner is an X. I've cycled the mobile network connection many times, I've pulled the battery many times, it just cannot get a signal.
I took it to a Bell store to see if they could get it to work, but so far, no luck. Any suggestions?
I'm pretty sure it wasn't stolen as I used to work for RIM. I was on a 4 month co-op education work term and checked to see if it had been stolen, and it wasn't. My friend is thinking that there may be some kind of physical damage since neither of us haven't taken it apart.
But even if he didn't have a data plan, would it not get a 1x signal for voice at least?
I checked in with him, and he said when they did the ESN change for his phone, they did add a BlackBerry data plan to it but when they couldn't get it to work, they changed the ESN again back to his old phone, which may be the culprit right there as Corey indicated.