BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 09-24-2008, 01:38 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2008
Model: 9930
OS: 5.0 Hyb
PIN: N/A
Carrier: Verizon
Posts: 184
Post Thanks: 0
Thanked 2 Times in 2 Posts
Default 8830 and International Tethering

Please Login to Remove!

Anyone have any luck with sprint 8830 and international tethering?

I don't think I have a single user who is able to tether. And they have it enabled on their account and using sprint smart view.
Offline  
Old 09-24-2008, 10:19 PM   #2 (permalink)
BlackBerry Master
 
djm2's Avatar
 
Join Date: Jul 2007
Model: 9780
PIN: N/A
Carrier: T-Mobile
Posts: 4,659
Post Thanks: 37
Thanked 15 Times in 15 Posts
Default

Wirelessly posted

Just curious: Can they tether in the USA?
Offline  
Old 09-25-2008, 10:20 AM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2008
Model: 9930
OS: 5.0 Hyb
PIN: N/A
Carrier: Verizon
Posts: 184
Post Thanks: 0
Thanked 2 Times in 2 Posts
Default

Quote:
Originally Posted by djm2 View Post
Wirelessly posted

Just curious: Can they tether in the USA?
They can tether great in the USA

I have users over there right now too so I can recommend things if you all can think of things.

We have gone through manually setting up a profile but that doesn't work either.

Last edited by manofice : 09-25-2008 at 10:54 AM.
Offline  
Old 09-25-2008, 10:54 AM   #4 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Dec 2007
Model: 8830
OS: 4.5.0.101
PIN: N/A
Carrier: Sprint
Posts: 293
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

8830 does not tether using GSM. just CDMA
Offline  
Old 09-25-2008, 11:00 AM   #5 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2008
Model: 9930
OS: 5.0 Hyb
PIN: N/A
Carrier: Verizon
Posts: 184
Post Thanks: 0
Thanked 2 Times in 2 Posts
Default

Quote:
Originally Posted by jjmach View Post
8830 does not tether using GSM. just CDMA
Could you elaborate on that?

I see you can setup different profiles... GPRS being one of them?
Offline  
Old 09-25-2008, 11:56 AM   #6 (permalink)
BlackBerry Master
 
djm2's Avatar
 
Join Date: Jul 2007
Model: 9780
PIN: N/A
Carrier: T-Mobile
Posts: 4,659
Post Thanks: 37
Thanked 15 Times in 15 Posts
Default

Quote:
Originally Posted by jjmach View Post
8830 does not tether using GSM. just CDMA
If you pay the additional fee over the BES rate you are supposed to be able to tether. I have so far been able to get by with just the BB, and haven't needed international tethering, but it is supposed to be an option.

I'm guessing that Sprint has not provisioned that feature, even though they are billing for it.
Offline  
Old 09-25-2008, 12:19 PM   #7 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2008
Model: 9930
OS: 5.0 Hyb
PIN: N/A
Carrier: Verizon
Posts: 184
Post Thanks: 0
Thanked 2 Times in 2 Posts
Default

Quote:
Originally Posted by djm2 View Post
If you pay the additional fee over the BES rate you are supposed to be able to tether. I have so far been able to get by with just the BB, and haven't needed international tethering, but it is supposed to be an option.

I'm guessing that Sprint has not provisioned that feature, even though they are billing for it.

Yeah sprint is charging us $15 bucks to "tether" internationally which has never worked.

What do you mean provisioned that feature yet?? Thanks for all the input everyone.
Offline  
Old 09-25-2008, 12:33 PM   #8 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,877
Post Thanks: 3
Thanked 75 Times in 56 Posts
Default

I have a few users who have the $15 PAM feature since they travel internationally with their Sprint 8830's. Never had any issues with tethering, even in Europe.
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 09-25-2008, 12:42 PM   #9 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2008
Model: 9930
OS: 5.0 Hyb
PIN: N/A
Carrier: Verizon
Posts: 184
Post Thanks: 0
Thanked 2 Times in 2 Posts
Default

Quote:
Originally Posted by juwaack68 View Post
I have a few users who have the $15 PAM feature since they travel internationally with their Sprint 8830's. Never had any issues with tethering, even in Europe.
What version of smartview are you using? Do you have it packaged and customized or left how it is?
Offline  
Old 09-25-2008, 12:45 PM   #10 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,877
Post Thanks: 3
Thanked 75 Times in 56 Posts
Default

Actually, they are not using SmartView - they are using the Sprint Connection Manager for Phone as Modem, found here:

Sprint Software Downloads - PDA/ Smart Phones - Blackberry® 8830

Sprint SmartView has been very hit or miss for me with both BlackBerry devices and new connection cards.

The connection manager software has been much more reliable.
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 09-25-2008, 12:58 PM   #11 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2008
Model: 9930
OS: 5.0 Hyb
PIN: N/A
Carrier: Verizon
Posts: 184
Post Thanks: 0
Thanked 2 Times in 2 Posts
Default

Quote:
Originally Posted by juwaack68 View Post
Actually, they are not using SmartView - they are using the Sprint Connection Manager for Phone as Modem, found here:

Sprint Software Downloads - PDA/ Smart Phones - Blackberry® 8830

Sprint SmartView has been very hit or miss for me with both BlackBerry devices and new connection cards.

The connection manager software has been much more reliable.

I will have them try that, thanks!
Offline  
Old 09-25-2008, 04:27 PM   #12 (permalink)
BlackBerry Master
 
djm2's Avatar
 
Join Date: Jul 2007
Model: 9780
PIN: N/A
Carrier: T-Mobile
Posts: 4,659
Post Thanks: 37
Thanked 15 Times in 15 Posts
Default

Quote:
Originally Posted by manofice View Post
Yeah sprint is charging us $15 bucks to "tether" internationally which has never worked.

What do you mean provisioned that feature yet?? Thanks for all the input everyone.
This is a WAG on my part. The first time that I traveled to the UK with the BB (but no laptop) I had set up and was paying for international data and calling. I land at Heath Row and nothing is working. To get it working, I had to call and have Sprint support go through provisioning of the phone for international use. It had been added to my plan but not pushed through to the device.

I am guessing -- and I could be all wet here because it is a guess -- that there might be a provisioning function that is associated with enabling PAM services on the international side as well.
Offline  
Old 09-29-2008, 10:13 AM   #13 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2008
Model: 9930
OS: 5.0 Hyb
PIN: N/A
Carrier: Verizon
Posts: 184
Post Thanks: 0
Thanked 2 Times in 2 Posts
Default

I had someone try Sprint Connection Manager. This program actually let them connect and he saw data packets sending and receiving but could not get anywhere on the net or vpn or anything, it was like he was connected but not.
Offline  
Old 10-13-2008, 10:53 AM   #14 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2008
Model: 9930
OS: 5.0 Hyb
PIN: N/A
Carrier: Verizon
Posts: 184
Post Thanks: 0
Thanked 2 Times in 2 Posts
Default

I have a test device and computer in the UK for trying to get tethering to work

We are connected to the O2 network and getting a error 619.

for the longest time when it was on the O2 network, it always just says No device detected.

Then we manually changed to voda phone UK network and then the sprint software immedietly found the network and gave me the yellow button to connect but then we looked at the blackberry and it was back on the O2 network

So now we can see a network on tethering but when I hit the connect button it gives me the warning that we are connecting to a roaming network and blah blah blah and it tries to connect and then just errors out, signal is good too

Any thoughts?
Offline  
Old 10-13-2008, 10:55 AM   #15 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,877
Post Thanks: 3
Thanked 75 Times in 56 Posts
Default

No idea, sorry. But you could contact Sprint's international customer care at 888-226-7212 and maybe they can help.
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 10-13-2008, 11:02 AM   #16 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2008
Model: 9930
OS: 5.0 Hyb
PIN: N/A
Carrier: Verizon
Posts: 184
Post Thanks: 0
Thanked 2 Times in 2 Posts
Default

Quote:
Originally Posted by juwaack68 View Post
No idea, sorry. But you could contact Sprint's international customer care at 888-226-7212 and maybe they can help.
They are as helpful as a rock in my opinion...
Offline  
Old 10-13-2008, 11:04 AM   #17 (permalink)
iPhone Convert
 
juwaack68's Avatar
 
Join Date: Oct 2005
Location: Tulip City - MI
Model: iP5
OS: 6.0.2
PIN: to beans
Carrier: I'm not
Posts: 13,877
Post Thanks: 3
Thanked 75 Times in 56 Posts
Default

Yea, I get that sometimes, too, unfortunately.

Is your 'test' device an actual working device, just one you use for testing? Does it have the $15 PAM feature added?
__________________
No longer a BES Admin, but it was fun while it lasted!
Offline  
Old 10-13-2008, 11:59 AM   #18 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2008
Model: 9930
OS: 5.0 Hyb
PIN: N/A
Carrier: Verizon
Posts: 184
Post Thanks: 0
Thanked 2 Times in 2 Posts
Default

Quote:
Originally Posted by juwaack68 View Post
Yea, I get that sometimes, too, unfortunately.

Is your 'test' device an actual working device, just one you use for testing? Does it have the $15 PAM feature added?
It's a brand new device that I configured for only getting tethering to work in the UK.

Yeah it has the 15 dollar pam feature on it
Offline  
Old 10-22-2008, 10:52 AM   #19 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2008
Model: 9930
OS: 5.0 Hyb
PIN: N/A
Carrier: Verizon
Posts: 184
Post Thanks: 0
Thanked 2 Times in 2 Posts
Default

Tried real hard today to get a manual modem configured for this to work and it was a no go,

I couldn't even get the modem to query on the RIM modem com ports of 4 and 5....
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

MSA Altair 2X Single gas SO2 Monitor
$250.0
MSA Altair 2X Single gas SO2 Monitor pictureMSA Safety 10162042C Hydrogen Sulfide H2S STD ALTAIR 2X Detector, Gray
$81.92
MSA Safety 10162042C Hydrogen Sulfide H2S STD ALTAIR 2X Detector, Gray pictureMSA Altair5x Multi Gas Detector complete tested calibration cert,
$450.0
MSA Altair5x Multi Gas Detector complete tested calibration cert, pictureMSA Altair 5 multi gas detector for parts
$49.0
MSA Altair 5 multi gas detector for parts pictureMSA Altair 5 multi gas detector
$150.0
MSA Altair 5 multi gas detector picture






Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.