11-03-2008, 10:04 AM
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| | 8820 HTML Email Problem T-Mobile BIS
I got restless waiting for a 4.5 upgrade from T-Mobile for my 8820 so I bit the bullet and installed the 22.214.171.124/126.96.36.199 (English + East Asian Languages version. All went well and everything works just like it should except for the HTML e-mail. I Googled and found all the tips that I could find and I tried them all and still no HTML e-mail. The new email header format is there, but I am only seeing the complete unformatted HTML web page code in my e-mail. I've Enabled HTML E-mail and also Enabled the Images, Deleted the Service Books, Re-Registered, Resent the Service Books, Pulled the Battery, Rebooted, Turned it Off and back On...you name it, I tried it. All that's left is the hammer! Has anyone got a clue? I did the authorized 4.5 upgrade on my wife's new Curve and her e-mail is perfect!
I have also discovered something that may or may not be related to my inability to view HTML email. In my Blackberry 8820 Service Books, I have Blackberry Internet Browsing Service. On my wife's Curve 8320, I see BC Internet Browsing Service new. I am wondering if this Service Book is the culprit that is not permitting me to view HTML emails or something else may be causing this issue.
Update: I have reinstalled the OS and I still have the same results. Screenshot attached: