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Old 09-15-2005, 01:37 PM   #1 (permalink)
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Default 7100T - T mobile, replacement phone on backorder...

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Geeze...

Horrible phone, horrible service, horrible stock, no loaner phones...

Horrible.

I'm glad I can use my sister's old V300, otherwise, I'd have no phone.

Motorola's sound quality, reception is SOOOOO much better, Come on Motorola Q!!!!!

I need it, now!!!!!!!!
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Old 09-17-2005, 04:17 PM   #2 (permalink)
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Default ditto...

I ran my 7100t through the washer and our company (1000+ bb's deployed) couldn't get a replacement for a week and a half.

Matt
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Old 09-22-2005, 03:33 PM   #3 (permalink)
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I'm surprised to hear that! I have had to get replacements for probably about 15 7100t's (I have a LOT of users) in the past year or so and I've gotten every one in less than 3 days. Did you ask for the expedited shipping? That's the way to go...Well, if your company is paying the shipping charges of course!

I just know one day I am going to walk in on the executives at my company playing baseball and using the 7100t as the ball. These people are killing me!
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Old 09-22-2005, 11:18 PM   #4 (permalink)
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Cool UPS Express for Replacement

I called to report the following errors on by 7100T

Device Error 497
Device Error 498
Device Error 499
Device Error 322
Device TCU Error
AMX Fatal Exit
Device Error 65523

The rep on the phone said quickly - It must be memory errors - They shipped a replacement UPS express (Next Day Before 10am) .
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