10-23-2008, 03:02 PM
Knows Where the Search Button Is
Join Date: Oct 2008
Location: Ottawa, Ontario
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I have a similar issue.
One of my users switched his plan to Bell Unlimited data, so he lost access to the BES. He call today and had his plan switched back, but the BES still does not want to speak to the BB.
The user has pulled the battery out, to reset. I have tried resending both the IT policy and the Service book, but they both fail.
Last edited by sdeviller : 10-23-2008 at 03:32 PM.