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Old 09-17-2005, 04:42 PM   #1 (permalink)
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Default T-Mobile playing games with data plans ?

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I updated to the 7100t and activated it yesterday. Then I called to sign up for the data plan, $5.99 per month. They got me on, no problem.

Today, I still do not have a browser on my 7100t. The home page says "Data connection refused". So I call them. After bumbling back and forth (but with an oppressively friendly demeanor), this guy tells me the only way to activate a browser on my phone is to have the $19.99 BlackBerry data plan. In other words, no such thing as a $5.99 plan for the BlackBerry.

I think this is B.S. I have the feeling this is not the case... Can someone enlighten me...?

Thanks, George
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Old 09-17-2005, 05:27 PM   #2 (permalink)
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Default That is the case.

My guess is they confused the data plan with the t-zone plan.
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Old 09-17-2005, 08:06 PM   #3 (permalink)
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There is no 5.99 dataplan it is 19.99 unfortunately. I was just asking about the same thing. I think it is a little expensive but it is unlimited.
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Old 09-17-2005, 08:23 PM   #4 (permalink)
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It's a port issue and data provisioning on your acct issue. you HAVE to have the BB BIS/BES feature added to your acct, otherwise, you'll stare at the "data con refused" status all day long. 20$ for unlimited is a hell of a lot better than 40$ / 5 MB data or 80$+..
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Old 09-17-2005, 09:54 PM   #5 (permalink)
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Did you tell them you wanted the $5 data plan or did you say you had a BB they suggested that plan for you? We havn't see folks having this kind of problem with TMO.
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Old 09-18-2005, 07:16 AM   #6 (permalink)
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Been asked and answered a million times in nearly as many different BB forums -- to activate and use a BB you need a data plan. And the BB had found not to be really useful without one. Most who ignore the advice and try anyhow turn up complaining ....and displaying a link to their eBay auction which is selling their new BB.
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Old 09-18-2005, 02:35 PM   #7 (permalink)
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Quote:
Did you tell them you wanted the $5 data plan or did you say you had a BB they suggested that plan for you? We havn't see folks having this kind of problem with TMO.
I told them I have a 7100t and want to subscribe to the $5.99 t-zones plan. They just enabled me. I called them today, after two days of subscribing, and they did not say I need the $19.99 plan, they said it takes up to 72 hours for t-zones to be activated, and to wait one more day...

I understood the $19.99 plan is required to use the BlackBerry Enterprise Server, which I'm not... I just want plain t-zones, which the 7100t booklet says it's supported...
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Old 09-18-2005, 04:49 PM   #8 (permalink)
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From my understanding, T-Mobile bills as follows...

$19.99 for BlackBerry Unlimited
$29.99 for BES Unlimited

The $5.99 T-zones is only for cell phones using WAP. The BB plan is full GPRS and push email.
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Old 09-18-2005, 05:25 PM   #9 (permalink)
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Quote:
The $5.99 T-zones is only for cell phones using WAP
I can buy that. But if the user manual says the 7100t is t-zones capable, it also means it's WAP-compatible, wouldn't you say ?

George
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Old 09-18-2005, 05:52 PM   #10 (permalink)
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I think t-zone only gives you sms. Either way it doesn't matter, you have to get the $20 plan or no email/"surfing".
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Old 09-18-2005, 06:08 PM   #11 (permalink)
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$19.99 for BIS and $29.99 for BIS&BES, provided you have a qualified voice plan. If you subscribe to data only, it is $29.99 for BIS and $39.98 for BIS&BES.

Furthermore, 7100t IS t-zones capable, meaning WAP compatible. It just REQUIRES you to subscribe to either one of the BlackBerry plans, which ranges from $19.99 to $39.98 depending on options.
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Old 09-18-2005, 07:12 PM   #12 (permalink)
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I'm guessing they told him that before he reased his voice or got persistent. That's wen the rep said, "ok, if you want to give us $5 I'll take your money"... Hope you didn't sign a contract or in 14 days your life is going to suck.
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Old 09-19-2005, 12:38 AM   #13 (permalink)
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Either way you go with T-Mo (BlackBerry or not), the unlimited is $19.99 per month.
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Old 09-19-2005, 04:07 PM   #14 (permalink)
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i jsut signed up with tmobile and asked the same question. There is a 5.99 plan but it is just for wap enabled cell phones, but if you want blackberry push email and full web browsing you need the 19.99 plan. My question is why do you want a blackberry if you arent going to use the email feature?
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Old 09-20-2005, 09:44 AM   #15 (permalink)
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Quote:
Originally Posted by tbr002
My question is why do you want a blackberry if you arent going to use the email feature?
'Cause the form factor is good, the keyboard is a nice compromise between a phone and full QWERTY, and it works just fine as a PDA/Phone using Intellisync.

Frankly, I would love to enable data services on my 7100T, but there is no GPRS "off switch", so when I travel internationally, I'd get hammered with the T-Mobile international data charges. T-Mobile wouldn't even venture a guess at what the daily throughput would be in just overhead -- just having the device on and receiving no email.

As I've said in another posting, my old Nokia 6310i has a switch for GPRS... I really don't understand why there is nothing similar on the Blackberry.
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Old 09-20-2005, 10:17 AM   #16 (permalink)
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Quote:
My question is why do you want a blackberry if you arent going to use the email feature?
Sinanju correctly spelled out the reasons in the message following yours... That's exactly what attracted me to the 7100t, but no one ever made clear to me about the high data plan. In a way, you're right, why did I want this unit ?

I question the engineering, too. I was astonished to read the instructions for rebooting the BlackBerry... remove the battery..!!. I've had a Palm and a PocketPC, which are not only friendlier but also better designed.

I'm seriously considering switching (see Thinking of swapping 7100t for Audiovox 5600.

George
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Old 09-20-2005, 05:19 PM   #17 (permalink)
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Quote:
Originally Posted by georgecortes
...but no one ever made clear to me about the high data plan.
Well, I have two thoughts on that: (1) Buyer beware, and (2) T-Mobile's rate of $20 for unlimited data is actually pretty competitive.

Quote:
Originally Posted by georgecortes
I was astonished to read the instructions for rebooting the BlackBerry... remove the battery..!!.
Funny... My complaint with Palm OS is that the darned reset button had to be so darned convenient.
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Old 09-21-2005, 11:35 AM   #18 (permalink)
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I had the same problem with TMO. For whatever reason they set my blackberry on some stupid plan that didn't include the data plan like I asked. TMO customer service isn't real good in working with their blackberry clients. I have found they sorta make up stuff as they go along and cross their fingers!
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Old 09-21-2005, 02:20 PM   #19 (permalink)
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@ 19.99 for unlimited Data, you arent going to find ANY other service providers who can compete with that. I went to TMO from Sprint because a) I wanted a blackberry and b) TMO had good data rates. I would rather be on cingular or verizon, but their unlimited data plans cost so much more...plus I wanted GSM/GPRS as I travel a lot for my job which I couldnt get on Verizon or Sprint. I have found TMO Blackberry support to be quite good. I have a technical background and I never have issues getting real technical with them when I have an issue to resolve
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Old 09-21-2005, 02:23 PM   #20 (permalink)
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I just checked with TMO about international roaming for GPRS too, since I'll be going to Canada in a couple weeks. It's $10 per MB in Canada, $15 per MB in the rest of the world. To me, that isn't that big of a deal, given that I am a moderately active email receipient, and used .99 MB last month. It will cost be a couple bucks to spend a week in Canada. Not that big of a deal.
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