BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-21-2005, 08:13 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2005
Location: Lincoln, MA
Model: 9530
Carrier: Verizon
Posts: 15
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 7250: Constant Red Light, No Screen

Please Login to Remove!

My wife's 7250 is experiencing a bizarre symptom where while holstered, the red light comes on and stays on and when removing the Blackberry from its holster, the screen is completely blank. The only way to revive it is to remove the battery for a few seconds and then replace it and it reboots and will be fine for a few hours. This happens to her a couple of times a day. Has anyone had this happen. I tried to search this forum, but found nothing. Tried to search Blackberry.net but they didn't seem to have any tech notes on that. I have tried the 3 fingered salute ( ). I have reloaded the OS onto the device (backing up all info, erasing the BB, loading the OS and programs, restoring data).

Zeff Wheelock
Offline  
Old 09-21-2005, 09:07 AM   #2 (permalink)
BlackBerry Extraordinaire
 
KonTiki's Avatar
 
Join Date: Jun 2005
Location: NJ, USA
Model: 9650
OS: 6.0.0.524
PIN: 007
Carrier: Verizon
Posts: 2,762
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

If you are running the latest handheld software and have reloaded it and the problem prsists I would call tech support and either have them have a go at it or what I think will wind up happening is, escalate it to get them to replace the unit.
__________________
BB Tour 9650


Running OS 6.0.0.524
Offline  
Old 09-21-2005, 09:14 AM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2005
Location: Lincoln, MA
Model: 9530
Carrier: Verizon
Posts: 15
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by KonTiki
If you are running the latest handheld software and have reloaded it and the problem prsists I would call tech support and either have them have a go at it or what I think will wind up happening is, escalate it to get them to replace the unit.
Yeah, that is what I have done. Verizon Wireless have a 15 day policy, which I think I am on day 17 or so, but they will see if they can replace it.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

500x VINTAGE RAW FERRITE CORES 5221.3-2113.35 FOR CORE MEMORY BOARD
$2.99
500x VINTAGE RAW FERRITE CORES   5221.3-2113.35   FOR CORE MEMORY BOARD picture(1PCS) STM8S207R6T6 MCU 8BIT 32K MEMORY 64-LQFP 8S207 STM8S207
$4.37
(1PCS) STM8S207R6T6 MCU 8BIT 32K MEMORY 64-LQFP 8S207 STM8S207 pictureAllen-Bradley 1766-MM1 MicroLogix PLC Memory Module
$70.0
Allen-Bradley 1766-MM1 MicroLogix PLC Memory Module pictureSmith Corona Memory Correct Electric Typewriter Model NA1HH #643
$44.99
Smith Corona Memory Correct Electric Typewriter Model NA1HH #643 picture5pcs Lot 10mm x 10mm x 10mm Aluminum Heat sink Adhesive For Tape Memory Chip IC
$0.01
5pcs Lot 10mm x 10mm x 10mm Aluminum Heat sink Adhesive For Tape Memory Chip IC picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.