09-28-2005, 12:53 PM
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| | 7250, webcast, & Outlook not on same page - Help??
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I purchased my 7250 last weekend. I have two weeks to make a decision whether or not to keep the unit or not. I'm a Sprint customer and the Sprint tech support is not very familar with the BlackBerrys - new item for Sprint.
I am operating on the webclient and the redirect (apparently you can do both)
My problems & questions are:
1. After connecting the redirect and webclient I can not get my 7250, Outlook, and webclient to operate together. If I delete a message from the handheld it may delete from the webclient but not my Outlook. If I delete a message from my Outlook it will not be deleted from the 7250 or webcast. And, if I delete a message from my webcast, it may be deleted from my webcast but not my Outlook. How can this be resolved if ever?
2. Prior to connecting the redirect I had only the webclient set up. I seemed to send and delete messages between the device and webclient, but not my Outlook. Is this how it works? If not how to remedy?
- Simply, how to delete a message whereby it is deleted everywhere?
3. How do you carry over your old emails and the folders on your Outlook to your device and webcast. Using the redirect I was able to get the folders on my device, but no emails???
Any information will help. Phone calls welcome - I'm drowning in this technical mess. 513-842-3014