BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 12-02-2008, 05:53 PM   #1 (permalink)
New Member
TashaBulger_x's Avatar
Join Date: Dec 2008
Model: 8700
Carrier: o2
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Unhappy Hheellpp!

Please Login to Remove!

i bought a blackberry of my friend and she forgot the username and password and as she set up her account she used the pin from the blackberry and when i go to set up one using the pin it says that i cant use it because its already activate with her acount so if she could remember n if it where to be delete could i use an account on it and acces my emails ? and advice or help!
Old 12-02-2008, 06:01 PM   #2 (permalink)
Crimson Tide Moderator
JSanders's Avatar
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
Post Thanks: 61
Thanked 258 Times in 185 Posts

Wow, that is one long sentence!

She needs to call her carrier (or you) and ask the PIN be released from the account.
Old 12-02-2008, 07:53 PM   #3 (permalink)
Dubdub's Avatar
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Post Thanks: 52
Thanked 777 Times in 737 Posts

Actually, have her call the carrier and have them cancel her BIS account. That will release the IMEI and PIN. Then you need to call the carrier and have them set up the BB properly, provision the account and send the service books. Once that is done, you can set up a BIS account and load your email accounts.
-->>BB FAQ

-->>Stinsonddog's Tip Site!


If someone helps, tell them by clicking the Thanks button.!!

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.