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Old 12-07-2008, 06:47 AM   #1 (permalink)
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i can click the camera icon, and phone does what its supposed to do. I point, push the trackball, and it appears to take the pic, except for as soon as it "snaps", the screen turns white with the hourglass turning and then........nothing. Just shows a white screen. When i back out of the camera mode to look at the pics, all my other pics id taken some time ago are still there, but the one i just tried to take, just shows up as a red X.

Any suggestions?
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Old 12-08-2008, 12:02 PM   #2 (permalink)
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damn, no one else must be having this problem, guess its just me. :(
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Old 12-08-2008, 12:05 PM   #3 (permalink)
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Have you tried a battery pull?
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Old 12-08-2008, 12:14 PM   #4 (permalink)
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well wrong section to be posting this... lol

but yeah try a battery pull and see if that resolves it... if not you may need to re load the OS
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Old 12-08-2008, 12:22 PM   #5 (permalink)
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Got a camera on your 8800? Must have missed that model?
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Old 12-19-2008, 06:04 PM   #6 (permalink)
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LOL, well crap, i must not have had my glasses on and posted in the wrong forum, sorry ya'll.

Already tried the battery pull. (that was the first thing i tried)

Guess i'll go post this in the correct forum.
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Old 12-20-2008, 02:59 AM   #7 (permalink)
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is device's IT-policy on?
Have you try to install another OS version?
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Old 12-20-2008, 07:42 AM   #8 (permalink)
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Quote:
Originally Posted by Phuongcv View Post
is device's IT-policy on?
Have you try to install another OS version?
IT-policy? Not sure i understand unless youre asking this assuming its a work phone. Its my personal phone, not linked to any work. I purchased this thing back during the summer, and had not made ANY upgrade changes or anything since i got it (im not very BB smart and am afraid if i start changing stuff, im gonna f it up.) This just started happening about 4 weeks ago. A friend at work suggested i upgrade to the new software on the BB home site. I did, and it didnt help the cam problem (actually created a problem, ie: speakerphone blast for a couple of seconds upon answering the phone).
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Old 12-20-2008, 08:19 AM   #9 (permalink)
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to check IT-policy you can goto Settings => Status and type B U Y R. If you see IT-policy enable, it's main your device has TI=policy
And a little question: What's device you have and which version of OS you using?
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Old 12-20-2008, 08:25 AM   #10 (permalink)
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its a Verizon BB 8330, running OS 4.5.0.77 (the latest according to the Verizon website)
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Old 12-20-2008, 08:50 AM   #11 (permalink)
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look like supid, but I think yoou sould try to open battery cover and user your finger push in the camera lens and vibra it if you can.Be patience. This problem may cause a bad connection beetwen cam and its slot, but I think you don't know much about hardware.
Hope you luck and sorry about my poor english
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