Please help, I just got my first 8700c blackberry today and I'm still figuring everything out. I have downloaded version 4.5 of the desktop software, and both the computer and the software have detected the phone, but when I go into media manager, it doesn't list any device as being detected. I know that my phone plays MP3's and it has a "Photo" category where i can put pictures, but I can't for the life of me figure out why I can't transfer files from my computer to the device. Someone PLEASE help, Thanks!!!