I just got my blackberry yesterday, and I'm still trying to figure everything out. I downloaded the 4.5 version of the desktop manager, and when I plug in my phone both my computer (running on Vista) and the program recognize it. When open media manager, it says that there is no device connected. I know that my 8700c phone can play MP3s and it has a folder for photos, but I can't figure out why it isn't connecting and why I cannot add anything from my computer to my device. Can anyone PLEASE help? Thanks!