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Old 01-05-2009, 07:56 PM   #1 (permalink)
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hi all. i just downloaded the desktop manager 4.7 in english without media manager from the blackberry site and when the program starts up, it recognizes my phone (8820) with no problems, but the program doesn't work right. there are no pictures for the icons, just the little "pic" icon in the boxes where a picture would normally load. i can't access any of the functions from the main menu. anyone else have these problems? i've tried uninstalling and reinstalling. i've tried older versions with and without media manager. nothing seems to work. all i want to do is backup my files and load some apps. please help a blackberry noob!! :(
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Old 01-05-2009, 08:01 PM   #2 (permalink)
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Welcome to the forums!

What Operating System are you using on your computer?
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Old 01-05-2009, 08:43 PM   #3 (permalink)
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i'm using windows xp sp3. this is quite frustrating lol
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Old 01-05-2009, 10:35 PM   #4 (permalink)
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Might want to try DM 4.3 or 4.6 since you are using XP.
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Old 01-05-2009, 10:38 PM   #5 (permalink)
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thanks dub dub...going to start with 4.3 first then move on from there lol
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Old 01-05-2009, 11:29 PM   #6 (permalink)
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thanks all! v4.3 is working!
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