BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 10-12-2005, 09:44 PM   #1 (permalink)
New Member
 
Join Date: Jul 2005
Model: 7520
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default PTT Button

Please Login to Remove!

Is there any information out there that might be able to see if they re-engineered the PTT button on the 8700. because i (unfortunitly) rarley use my PTT button on the 7520 and it is worn down and will most likley breakthrough soon.
Offline  
Old 10-12-2005, 09:58 PM   #2 (permalink)
CrackBerry Addict
 
mike_187's Avatar
 
Join Date: Jul 2005
Location: US and A
Model: 8100
Carrier: AT&T
Posts: 794
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

the button is there on the side. i dont kno what each provider will use it for, but its adjustable to what ever you want it to be. by default it takes you to profiles.
the unit its self is compltely re-engineered, so you shouldnt have any of the previous problems.
Offline  
Old 10-19-2005, 06:04 PM   #3 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Jan 2005
Model: 7520
Carrier: nextel
Posts: 220
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

how did ur button get worn down if you rarely use it? i used mine all the time for the past year and its still pretty good
Offline  
Old 10-19-2005, 08:03 PM   #4 (permalink)
No longer Registered.
 
Dawg's Avatar
 
Join Date: Mar 2005
Location: Atlanta
Model: 8330
OS: 4.5.0.138
PIN: 31a6c9c9
Carrier: Verizon BIS
Posts: 13,962
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

i use mine and its almost gone after 6 months
Offline  
Old 10-16-2006, 11:29 PM   #5 (permalink)
Thumbs Must Hurt
 
Join Date: Oct 2004
Location: FL
Model: 8700
Carrier: Cingular
Posts: 110
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

This is happening to my Sprint 7130e after almost 2 months of use. Took it to a Sprint store since I have insurance on it and they refused to change the button or swap the phone even though I have the $6 package. They said that the button needed to be broekn or fall off the unit in order for them to do the swap.

It seems I have to go through RIM... any suggestions?


Quote:
Originally Posted by Dawg
i use mine and its almost gone after 6 months
Offline  
Old 10-17-2006, 09:06 AM   #6 (permalink)
CrackBerry Addict
 
Join Date: Oct 2006
Location: Fairfield, CT
Model: 9930
OS: 7.1.0.755
Carrier: VZW
Posts: 618
Post Thanks: 0
Thanked 3 Times in 3 Posts
Default

Quote:
Originally Posted by rmarquez
This is happening to my Sprint 7130e after almost 2 months of use. Took it to a Sprint store since I have insurance on it and they refused to change the button or swap the phone even though I have the $6 package. They said that the button needed to be broekn or fall off the unit in order for them to do the swap.

It seems I have to go through RIM... any suggestions?
Take a knife or small flathead screwdriver and break the button yourself if you want it replaced so badly!
Offline  
Old 10-17-2006, 03:06 PM   #7 (permalink)
Thumbs Must Hurt
 
Join Date: Oct 2004
Location: FL
Model: 8700
Carrier: Cingular
Posts: 110
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thank you for such an insightful and helpful commentary.

You completely missed my point of the post. Sprint's reluctance to exchange the unit even though there is a defect in the button (this hasnt happened to any of my other BlackBerries and I've had quite a few) is what strikes me as odd. I shouldn't have to go to the extremes of breaking it so that I can get a new one.

I bet you it took you more mental energy to get this comment out than to think of a helpful reply. Oh well, have a great day!

Quote:
Originally Posted by jgb@etree
Take a knife or small flathead screwdriver and break the button yourself if you want it replaced so badly!
Offline  
Old 10-17-2006, 09:48 PM   #8 (permalink)
CrackBerry Addict
 
Join Date: Oct 2006
Location: Fairfield, CT
Model: 9930
OS: 7.1.0.755
Carrier: VZW
Posts: 618
Post Thanks: 0
Thanked 3 Times in 3 Posts
Default

Quote:
Originally Posted by rmarquez
Thank you for such an insightful and helpful commentary.

You completely missed my point of the post. Sprint's reluctance to exchange the unit even though there is a defect in the button (this hasnt happened to any of my other BlackBerries and I've had quite a few) is what strikes me as odd. I shouldn't have to go to the extremes of breaking it so that I can get a new one.

I bet you it took you more mental energy to get this comment out than to think of a helpful reply. Oh well, have a great day!
Actually, the point (which I *assumed* would be understood) was that your carrier isn't just going to replace your device just because you think it is going to break soon. If that were the case, they'd be replacing devices everytime a customer didn't like something. If the button is no longer functional, or it is apparent that the button is physically broken - they would certainly replace it under your loss/damage warranty.

Your complaint that Sprint will not replace your BB because you're pretty certain that it will break soon is like taking a car back to dealership and expecting them to give you a new car for free under warranty because you are pretty sure that your door is going to fall off next week because 'it doesn't feel right' when you close it.
Offline  
Old 10-18-2006, 02:57 AM   #9 (permalink)
Thumbs Must Hurt
 
Join Date: Oct 2004
Location: FL
Model: 8700
Carrier: Cingular
Posts: 110
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Well if you think that a worn out button that keeps on peeling off like a banana is a NORMAL thing and doesn't constitute a DEFECT, then I ont know what to tell you. The point is not that I *think* its going to break soon, the point is that it is broken *now* because the button is defective and its not supposed to happen. If it was a normal thing, then everyone would be posting on here about how it happens. So its clearly a defect issue.



Quote:
Originally Posted by jgb@etree
Actually, the point (which I *assumed* would be understood) was that your carrier isn't just going to replace your device just because you think it is going to break soon. If that were the case, they'd be replacing devices everytime a customer didn't like something. If the button is no longer functional, or it is apparent that the button is physically broken - they would certainly replace it under your loss/damage warranty.

Your complaint that Sprint will not replace your BB because you're pretty certain that it will break soon is like taking a car back to dealership and expecting them to give you a new car for free under warranty because you are pretty sure that your door is going to fall off next week because 'it doesn't feel right' when you close it.
Offline  
Old 10-18-2006, 05:29 AM   #10 (permalink)
No longer Registered.
 
greggebhardt's Avatar
 
Join Date: Jan 2005
Location: Jacksonville, FLorida
Model: 9000!
PIN: NOT!
Carrier: AT&T
Posts: 3,762
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by rmarquez
Well if you think that a worn out button that keeps on peeling off like a banana is a NORMAL thing and doesn't constitute a DEFECT, then I ont know what to tell you. The point is not that I *think* its going to break soon, the point is that it is broken *now* because the button is defective and its not supposed to happen. If it was a normal thing, then everyone would be posting on here about how it happens. So its clearly a defect issue.
I have owned the 7520 for years and if your PTT button keep wearing out it is YOUR fault. Never had a problem with mine. The whole idea of insurance is not to give you a new phone when you want. If it works, it works and they will not replace it. If the button does not work they will fix or give you a refurbished phone.

Shocked at the number of people who feel the world ownes them something. Democrat?
Offline  
Old 10-18-2006, 06:34 AM   #11 (permalink)
Thumbs Must Hurt
 
Join Date: Oct 2004
Location: FL
Model: 8700
Carrier: Cingular
Posts: 110
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Greg:

The BB is LESS than two months old. Thats why Im making a case here, because in my opinion its out of the ordinary. Its NOT normal this is happening to a new unit.

I did not purchase insurance to get a unit whenever I want one. And no I dont feel the world owes me something. But when you spend $200 on a new BlackBerry its frustrating to see the things starts falling apart so soon.

Im shocked at how people can go ahead and start replying to posts out here without reading thoughtfully about whats been said and in such a hostile tone and it comes as a shock when its coming from you Greg, as I have been around long enough in here and in HoFo to read your helpful posts. Someone must be having a bad day already or you must need another cup of coffee! It wasnt necessary to get to that level.



Quote:
Originally Posted by greggebhardt
I have owned the 7520 for years and if your PTT button keep wearing out it is YOUR fault. Never had a problem with mine. The whole idea of insurance is not to give you a new phone when you want. If it works, it works and they will not replace it. If the button does not work they will fix or give you a refurbished phone.

Shocked at the number of people who feel the world ownes them something. Democrat?

Last edited by rmarquez : 10-18-2006 at 06:40 AM.
Offline  
Old 10-19-2006, 12:01 AM   #12 (permalink)
CrackBerry Addict
 
mike_187's Avatar
 
Join Date: Jul 2005
Location: US and A
Model: 8100
Carrier: AT&T
Posts: 794
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

since when does the 7130e have a PTT button?

on the 8700 its the same design as the escape button so no need to worry.
__________________
-MC-
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

HP 70900-60094 A-2624-53 Video Processor Board S/no. 29384, Qty - 1pc
$125.0
HP 70900-60094 A-2624-53 Video Processor Board S/no. 29384, Qty - 1pc pictureAutomatic Temperature Control CPU Fan Speed DC Controller 12V PWM PC Board OJ VG
$2.53
Automatic Temperature Control CPU Fan Speed DC Controller 12V PWM PC Board OJ VG pictureM590E GSM GPRS Module 900m-1800m Sms Message Diy Kits M590 CPU MCU Test WTVG
$2.62
M590E GSM GPRS Module 900m-1800m Sms Message Diy Kits M590  CPU MCU Test WTVG pictureAvaya Merlin Processor with W/CKE5 617W33-K 700228562 And Translation Card
$65.0
Avaya Merlin Processor with W/CKE5 617W33-K 700228562 And Translation Card pictureAir Techniques PERI PRO Intra-Oral X-Ray Processor
$850.0
Air Techniques PERI PRO Intra-Oral X-Ray Processor picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.