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Old 10-14-2005, 02:35 AM   #1 (permalink)
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Ok, so I got my 7100t not long ago and I need to use it as a modem. Since I'm a sports writer, I need to be able to hook the phone up to the laptop to be able to email the story into my work.

So I tried to download the desktop manager (from here: http://www.t-mobile.com/bbupgrade/) onto my laptop (because I guess that's what I'm supposed to do), but an error came up and it said:

"Error 1720. There is a problem with this Windows Installer package. A script required for this install could not be run. Contact your support personnel or package vendor."

Where do I go from here?
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Old 10-14-2005, 07:14 AM   #2 (permalink)
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I would go to the Microsoft Download web site (http://www.microsoft.com/downloads) and download the Windows Installer v3.1. Install that and see if it helps.
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Old 10-15-2005, 02:42 AM   #3 (permalink)
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Quote:
Originally Posted by NJBlackBerry
I would go to the Microsoft Download web site (http://www.microsoft.com/downloads) and download the Windows Installer v3.1. Install that and see if it helps.

I put the "Windows Installer v3.1" in a search engine at microsoft.com and it said it wasn't there. So yes, I'm still at the same point -- screwed.
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Old 10-15-2005, 07:41 AM   #4 (permalink)
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Go to http://www.microsoft.com/downloads

In the search box, type Windows Installer

It will show "Windows Installer 3.1 Redistributable (v2)", distributed on 9/2/05, 44th in popularity. It will be the second item in the list.
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Old 10-15-2005, 08:58 PM   #5 (permalink)
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Default I got a little further ...

Ok, I finally got the desktop manager downloaded to my desktop. Now the only things on there are:

Application Loader
Backup and Restore
Intellisync
Redirector settings (it says this is unavailable)

I can see my Pin and it says Intellisync is connected.

Now where do I go to make the modem work?

Thanks
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Old 10-15-2005, 09:07 PM   #6 (permalink)
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You read the sticky threads in the general BlackBerry Discussion forum. Especially the one on using your BlackBerry as a Modem.
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Old 10-17-2005, 03:20 PM   #7 (permalink)
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Here are the directions for hooking up the modem to your computer (If I understand this correctly):

-----------------------------
Try it in just (5) five easy steps:
Connect your Blackberry to your PC or laptop via the provided USB cable, start the BlackBerry Destop Manager.

NOTE: The Blackberry Desktop Manager MUST be launched to use your Blacberry as a modem, which ensures communication between your device and windows.


From your Windows desktop Click 'Start' / 'Settings' / 'Control Panel' (or open Control Panel as normal) click 'Phone & Modem Options'. Click the 'Modems' tab, look for a new Standard Modem instance. A brief description should be next to it. Click 'Properties' / 'Diagnostics' / 'Query Modem' which should generate the following*:


ATQ0V1E0 - OK
AT+GMM - BlackBerry IPmodem
AT+FCLASS=? - OK
AT#CLS=? - OK
AT+GCI? - OK
AT+GCI=? - OK
ATI1 - Research In Motion / BlackBerry IPmodem
ATI2 - Research In Motion / BlackBerry IPmodem
ATI3 - Research In Motion / BlackBerry IPmodem
ATI4 - Research In Motion / BlackBerry IPmodem
ATI5 - Research In Motion / BlackBerry IPmodem
ATI6 - Research In Motion / BlackBerry IPmodem
ATI7 - Research In Motion / BlackBerry IPmodem

* Results may vary but you should at least see Blackberry IPmodem.

If you don't see the Blackberry Modem when you query the you'll have to install the drivers. They are usually at 'C:\program files\Common Files\Research In Motion\Modem Drivers'. To install... in 'Control Panel' click 'Phone and Modems' select 'Modems' tab select 'add' check 'Don't detect my modem; I will select it for a list. / click next / select 'have disk' / Browse to: 'C:\program files\Common Files\Research In Motion\Modem Drivers' click 'ok' and continue.


After installing the correct drivers select the Blackberry modem Click 'Properties' / 'Advanced' and add ONE of the following Carrier APN settings:

Cingular:
+cgdcont=1,"IP","proxy"

or

+cgdcont=1,"IP","ISP.CINGULAR"

T-Mobile US:

+cgdcont=1,"IP","wap.voicestream.com","",0,0

Rogers Wireless:

+cgdcont=1,"IP","internet.com"

UK Vodafone:

+cgdcont=1,"IP","internet"

If testing on other carriers first try to modify to match your carrier's APN or leave blank:

+cgdcont=1,"IP", "your carrier's APN"

Find other up-to-date Carrier APNs here


a. Create a new internet dialup connection by clicking 'My Network' on the desktop of from the start button then select 'Show Connections' / 'Create a new connection' (in the left column)
b. Click 'Next' / Select 'Connect To The Internet" / 'Set up my connection manually' / 'Connect using a dial-up modem' / Select the Modem you install with the Blackberry IPModem drivers / Name it e.g. "Launch Blackberry Internet" /'next'
c. Depending on your carrier choose one of the following phone numbers:
- Cingular or T-Mobile: *99#
- SprintNextel, Telus iden: S=2
- Verizon, SprintNextel (cdma), Bell Mobility: #777
d. Click Next / On the next screen, pick one of the following, depending on your carrier:


AT&T old or Nextel:
Username: (blank)
Password: (blank)

Bell Mobility
Replace 8005551212 with your phone number:
Username: [email address]
Password: (Your voicemail PIN)

Cingular:
Username: [email address]
Password: cingular1

Rogers Canada:
Username: wapuser1
Password: wap

Sprint:
Username: (Your Sprint PCS Username)
Password: (Your Sprint PCS Password)

T-Mobile:
Username: (Your T-Mobile.com Username)
Password: (Your T-Mobile.com Password)

Verizon:
replace 8005551212 with your phone number:
Username: [email address]
Password: 8005551212

Find other up-to-date Carrier usernames & passwords here

Click 'Finish' continue...

You must disable 'IP Header Compression'
'Start' / 'Network Connections' / 'Launch Blackberry Internet' (or the name you selected) / Properties / Networking Tab / double-click 'Internet Protocol (TCP/IP)' / 'Advanced' then select Disable 'Use IP header compression'

Done!
Connect by clicking the Blackberry Connection icon you created in Network Connections. Leave username and password blank. Click connect!

---------------------

I've done all of this, but there is one or two sticking points. Since I'm on Tmobile, the first one is where you have to enter your tmobile.com user name and password. Well, the user name is no longer a user name when you log in. You have to use your phone number and then you to enter your password. I threw in my phone number and password because I didn't know what else to do.

The other sticking point is that I keep getting Error No. 734, but from what I've seen, that just means something on Tmobile's end isn't hooked up into my BB. Does any of this sound right?
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