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Old 10-23-2005, 12:35 PM   #1 (permalink)
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Unhappy ask a question about 7100G Security setting

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Hi,

I just got my 7100g today and it's a secondhand one from ebay.

Here i have a question about the settings:
In Option--Settings--Security,the screen display as below:
Security
Password: disabled
Security Timeout 2Min
Lock Handheld Upon Holstering No
Content Protechtion Disabled
Content Compression Enabled
-----------------------------------------------------------
Services:
Desktop[xxx@xxx.com]

and the "xxx@xxx.com" is the email address of my vendor who has sold it to me. I just want to replace it with my own email address,but i can't find the way. When i move the cursor and highlight the current email address textarea(it's readonly) and press trackwheel,the menu displays:
Wipe Handheld
Verify Security Software
Regenerate Encryption Key
----
Save
----
Close

i don't know how to modify the current address and save it.

Please give me a hand ,thanks in advance.
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Old 10-23-2005, 01:00 PM   #2 (permalink)
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i found many people online ,can somebody help me ?
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Old 10-23-2005, 01:57 PM   #3 (permalink)
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i would probably recommend you start with the wipe handheld option to clear everything out.

then you need to decide what message service you will be using:
BlackBerry Internet Service - for POP style email typically with an existing ISP. Contact you wireless carrier for help setting it up.
BlackBerry Desktop Redirector - for Business user using Microsoft Exchange
BlackBerry Enterprise Server - for Business user - Contact your helpdesk if they have it.
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Old 10-23-2005, 10:48 PM   #4 (permalink)
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Thanks T-Roy.

I have excuted 'wipe handheld' command and now the "Enterprise Activation" Menu displays on Home Screen now (it displayed just in the submenu of Settings before i wiped it).

I pressed the 'Enterprise Activation' and the screen displayed as below:

Email:
Password:
----------------------------------------
PIN 202771ED


i input my email address and the password(i wonder what does the password mean?Is it a password assgined for me by my service provider or just decided by myself?),then i click the trackwheel and select 'Activate' menu.After that,the screen displayed 'Activating....' for a long time and "retrying..." several time then told me failure. I checked the settings--security and found nothing changed.

I also asked my vendor,he told me he just used it for only about 1 week.And the only thing he can remember was to input his email address in 'Enterprise Activation'.He even didn't use the Blackberry Desktop software once..My vendor can't remember how he set his email address into the Security setting before.

I and my vendor are all in Mainland China now.SInce China Mobile hasn't introduced any Blackberry Service into China officially so far,we can only use Blackberry7100 as a simple cellphone.So I wonder which message service you mentioned in your reply i can use.I do have a Company Intranet Microsoft Exchange account but the Exchange Server doesn't support BES now.

Above is my situation.If you have any suggestion or know the solution,pleas help me ,Thanks a lot!
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Old 10-23-2005, 11:45 PM   #5 (permalink)
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highlight the enterprise activation icon, then hold in the button with the two arrows and click on the on EA icon with your trackwheel. this will now give you the option to hide the icon. you do not need to do an activation unless you are on a BES.

the Desktop [xxx@xxx.com] service book was from Desktop Redirector and nothing more. if you want to configure it that way, then read up on Desktop Redirector configuration/installation from RIM's website - www.blackberry.com
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Old 10-24-2005, 01:07 AM   #6 (permalink)
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thks jibi a lot.

According to your reply,i can re-configure the email address by Desktop Redirector even i am not on a BES or my local carrier dosen't support Blackberry service,Right?
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Old 10-24-2005, 11:41 AM   #7 (permalink)
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jibi ,i am so glad to tell you that i have solved the problem by installing the Desktop Redirector and sync my 7100 with my computer with a company outlook exchange account.thks.
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