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Old 03-25-2009, 09:18 PM   #1 (permalink)
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Default PLEASE HELP!!! Constant reboot.

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After downloading the new OS software, my phone keeps resetting after being idle for 30 seconds. As long as I am touching the keys or trackball it is okay. Once I do nothing with it, it resets over and over, and over again without ever actually turning on fully. really frustrated. Reloaded software twice, did the battery, sim pull, everything. I am at a loss why it keeps doing this. this is the only thing wrong. thanx in advance'
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Old 03-25-2009, 09:20 PM   #2 (permalink)
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After downloading the new OS software, my phone keeps resetting after being idle for 30 seconds. As long as I am touching the keys or trackball it is okay. Once I do nothing with it, it resets over and over, and over again without ever actually turning on fully. really frustrated. Reloaded software twice, did the battery, sim pull, everything. I am at a loss why it keeps doing this. this is the only thing wrong. thanx in advance'
Did you upgrade from 4.3 or lower to 4.5 or higher? If so remove the media card and see if it stops.

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Old 03-25-2009, 09:29 PM   #3 (permalink)
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Did you upgrade from 4.3 or lower to 4.5 or higher? If so remove the media card and see if it stops.

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Yes I did, and when I did what you suggested, it is fine. So now what do I do? Go back to an earlier version and which version do you recommend for the BB8800 t-mobile?
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Old 03-25-2009, 09:33 PM   #4 (permalink)
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Yes I did, and when I did what you suggested, it is fine. So now what do I do? Go back to an earlier version and which version do you recommend for the BB8800 t-mobile?
No not all all! You will LOVE 4.5! Great features! Just connect your Media Card to the PC and back the files up and them format the card. Put it back in the HandHeld and format it again. Then use mass storage or Media Manager to copy back only the pics and music. DO NOT copy any folders from the backup or any hidden Index.dat files. You will be good to go!

Enjoy!

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Old 03-25-2009, 09:40 PM   #5 (permalink)
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No not all all! You will LOVE 4.5! Great features! Just connect your Media Card to the PC and back the files up and them format the card. Put it back in the HandHeld and format it again. Then use mass storage or Media Manager to copy back only the pics and music. DO NOT copy any folders from the backup or any hidden Index.dat files. You will be good to go!

Enjoy!

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How do I reformat the media card in the BB? thank you SOOOOO much, so far the B has not reset without the media card inserted. I will do as you say, just not sure how to re-format the card. Thx alot!!!
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Old 03-25-2009, 09:49 PM   #6 (permalink)
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How do I reformat the media card in the BB? thank you SOOOOO much, so far the B has not reset without the media card inserted. I will do as you say, just not sure how to re-format the card. Thx alot!!!
Make sure that you back it up first. Then Menu>Options>Advanced>media Card>menu>Format Now.

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Old 03-25-2009, 10:45 PM   #7 (permalink)
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Make sure that you back it up first. Then Menu>Options>Advanced>media Card>menu>Format Now.

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Thank you so much, it worked. What are some of the new features I can find with this new OS?
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Old 03-25-2009, 10:46 PM   #8 (permalink)
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Thank you so much, it worked. What are some of the new features I can find with this new OS?
Watching Youtube for one. Just go play with it. The browser and media functions, Docs to Go. Much nicer OS!

Enjoy!

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