Hey, all! I have an 8830 on Verizon running 220.127.116.11. I can't seem to edit the ringtones for my gmail accounts.
I have two gmail accounts and two other email accounts. I don't use the gmail app, I just have everything installed as a regular email account via the BB email setup page.
I edit the ringtone profiles normally, by going to ring select -> Advanced -> Edit "Normal". There I see the usual list: Browser, Calendar, Level 1 Messages, etc., and my four email addresses:
If I click on "email@example.com" or "firstname.lastname@example.org", I can go in and change ringtone, volume, etc. as normal. But if I click on either of the gmail addresses, nothing happens. If I pull up the menu and select "edit", nothing still happens.
I've tried resending service books and doing a battery pull. Neither worked. I currently get no tone when I receive new email on either gmail account.
Any ideas? Many thanks for your suggestions.