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Old 05-07-2009, 08:28 AM   #1 (permalink)
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First of all, thanks for your time and efforts!

My phone will just shut off from time to time. This last time it powered off, it took a while to power my phone back up. After powering up, I noticed that my email boxes were gone and there was a black box under my battery at the top of the screen. I cannot check emails or texts. How can I get my email icons back on my screen?? This is the second time it's happened and I'm not sure how I fixed it the first time. Any help would be greatly appreciated.
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Old 05-07-2009, 08:34 AM   #2 (permalink)
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Try a battery pull.

If that doesn't work, resend your service books.
How do I resend my service books? - BlackBerryFAQ
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Old 05-08-2009, 01:44 PM   #3 (permalink)
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Thanks jsconyers for your quick reply. Battery pull worked. Have a good weekend!
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Old 05-08-2009, 01:50 PM   #4 (permalink)
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You're welcome. Thanks and you too
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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