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markemcee 05-13-2009 04:56 AM

Problems playing music from new media card
I have just installed a new 8GB SanDisk Media Card and have loaded music from Windows Media Player on my laptop.

The Media Card is displaying the whole CD and will open each track but nothing happens when play is selected. It switches from play to pause and back but the track does not start.

I have tried a battery pull as suggested on another thread but this hasn't changed anything.

Any advice gratefully received...

ndub33 05-13-2009 07:51 AM

What format is your music in? The link below details the formats that are compatable with your BlackBerry music player:

What video and audio formats are supported?? - BlackBerryFAQ

FF2 05-13-2009 09:45 AM

I don't know if it was here on another support forum...

But someone was having trouble with one or two albums. They would start, pause, move to next track and then possibly lockup.

After reviewing his situation, he found that wma files were causing the problem. His mp3 files played fine. I don't know much about wma but maybe there is a bit-rate issue if the file it coded too large or data is too "dense" (for want of a better description). I also don't know if the windows' format is protected (drm)

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