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Old 12-29-2004, 11:18 AM   #1 (permalink)
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Default Unregistered 7280: AT&T Paperweight?

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I received a BB 7280 as a corporate "hand-me-down" (our company no longer foots the bill for BlackBerry service). After conversing (at length) with AT&T Wireless, the only way they will activate the data service for this particular BB is to

a) junk my current plan (with termination fee)
b) sign me up for $39.99 mo. "blackberry" plan PLUS voice plan (roughly $80/mo. for equivalent service that I Was paying $30/mo for before).

This is insane.

On my SIM, I currently have a nice "mMode" plan which I've used happily to email/web/IRC/etc. on my Nokia 6800. Of course, that SIM in the BlackBerry gives "Data Connection Refused", and there's no web browser, or other internet functionality.

Before I chuck this into the "to the crusher" box, is there anything that can be done with a 7280 on AT&T WITHOUT subscribing to the $39.99 "Blackberry plan"? It seems kind of silly that I actually LOSE functionality when I swap my SIM out of my Nokia 6800 into the 7280.

Am I missing something, or is everyone here forking out $40/mo. on AT&T for the privelege of using this little execu-toy? Thanks...
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Old 12-29-2004, 11:49 AM   #2 (permalink)
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You should be able to have the device unlocked and go to T-Mo who can sign you up no problem for an unlimited data plan for $39.99 or $29.99 with a voice plan.
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Old 12-29-2004, 12:15 PM   #3 (permalink)
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I just helped a coworker out that put her cingular sim in an ATT blackberry and it worked fine. I had to call and specifically get them to enable GPRS for that card, but they were pretty receptive to it. They didn't give me any hassles. She didn't have the "blackberry" plan either, just regular plan and added the $19.95 wireless internet service or whatever. Was upgrading from an older nokia phone I think.
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Old 12-29-2004, 02:29 PM   #4 (permalink)
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Default Ummmm.... yeah,

You are aware that Cingular and AT&T are the same company right? Of course they won't give you any hassles....
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Old 12-29-2004, 02:41 PM   #5 (permalink)
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Default Re: Ummmm.... yeah,

Quote:
Originally Posted by daggnabbitt
You are aware that Cingular and AT&T are the same company right? Of course they won't give you any hassles....
Yes I've heard such rumors...


I meant that since cingular was so responsive in setting it up and getting it going with an existing plan, perhaps he just got a cranky operator and ATT should be equally as responsive in getting him up and going.
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Old 12-29-2004, 02:56 PM   #6 (permalink)
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They're the "same" company, in as much as they're two companies in the process of colliding...

I'm just flummoxed as to why I can't use existing mMode data functionality (Which I have on my Nokia 6800) on the BB 7280.... or heck, any data functionality at all. It seems that the $40/mo. is nothing more than a Blackberry surcharge, and without it, I've got a glorified Sharp Zaurus with an integrated phone.
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Old 12-29-2004, 08:16 PM   #7 (permalink)
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As an AT&T/Cingular employee, you do not need to have the Blackberry Plan on the account to access mMode. All they need to do is add the RIM PDP feature to the account. This will allow the blackberry to have internet access. Keep in mind that with this feature on the account, you cannot get mMode access if you put your SIM in a regular phone. It will only allow access from a Blackberry Browser. Meaning you will have to remove the RIM PDP feature, and put on the standard PDP feature if you go back to a regular phone. If you need my assistance, please email me at [email address]

thanks
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Old 12-29-2004, 10:07 PM   #8 (permalink)
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Wow! Thank you for clearing that up, and I will let you know how I fare. You've quite potentially made me a very happy person. I'm on the horn with AT&T, er, Cingular Wireless (on hold), and I'll see if they can add that specific function. Again... thanks! :D
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Old 12-29-2004, 10:18 PM   #9 (permalink)
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Welp, that didn't work.

Talked to the nice lady, and got a company line, that I would have to junk my current plan, and add both the data and voice plans. Or, she was nice to point out, I could activate it as a SECOND device, and again, shell out the $40+voice plan. I specifically asked about the RIM PDP function, and, talking out of both sides of her mouth, uttered the following phrases:

"It would be cheaper to switch plans."
"This is a very data-centric (?) device. We can't just add a function to it."
"Would you like to switch plans?"
"The SIM card cannot handle the request, we would have to send you a new one."
"Are you sure you don't want to switch plans?"

What a crock.

Please tell me the Cingular side of the business will be handling level 1 call centers... this is horrible!
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Old 12-29-2004, 10:51 PM   #10 (permalink)
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Just as a little more depressing evidence:



Sigh.
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Old 12-30-2004, 09:27 AM   #11 (permalink)
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Default AT&T / Cingular been there, done that

I was with AT&T for a year as a corporate 7280 user, ug. Ther service SUCKED. 850mhz my azz.... in building penetration, penetration my UP my azz is more like it!!

The HOLD times?!!! Oh man, it was UNREAL the hold times. And why pay the differences in pricing? The data plans are $40-$49 compared to $29 w/T-Mo and my dropped call ratio is almost ZERO in town for T-Mo. admittedly it doesn't work at the lake, like AT&T did, but now I find that kinda nice. The lake is quiet once again.....

Good luck with your paperweight.
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Old 12-30-2004, 12:20 PM   #12 (permalink)
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Default Unregistered BB7280 gprs versus GPRS

Hello,

This thread is very interesting because I use my ATTWS 7280 like you want to.

I have a Nokia 3650 (symbian smartphone) and I have a nationwide voice plan plus Mmode unlimited data which is $24.95 / mo.

I started playing around with my SIM in other devices and found that in a Palm Tungsten W, I could use all of the internet features with no changes to my account. The funny thing is if I purchased a PDA Phone from ATTWS, they would call my device data centric and switch my plan to a ripoff data plan with the option to add voice.

I most recently purchased a new BB7280 (Locked to AT&T) on eBay, put my SIM card in and found that I could use gprs services versus GPRS which gives full BB functions (push email, BWC, BES, etc.). I purchased an email client and web browser from www.reqwireless.com and signed up for AT&T Office Online. So basically I have unlimited web access via the reqwireless browser over gprs and I have access to my corporate email and my pop email. My wife has a fully functional BB through her company and the thing buzzes constantly. I like reading my email when I need it. The AT&T Office Online can also be set up to send SMS alerts when you get mail based on certain rules.

One funny item to note, I almost activated my 7280 on a full BB plan and the customer service rep at ATTWS pushed my service books and host routing entries, then I changed my mind when I found out that I could no longer use my SIM in other devices, so they changed my IMEI registration back to my Nokia, but I still had real Mmode and internet browsing until I upgraded my handheld to a newer 3.7.x rev, which I shouldn't have done. So the assertion that AT&T cannot use your existing SIM and add BB enabling service w/o a fully BB plan is bogus.

One caveat. I upgraded to 4.0 and for some reason, the AT&T network knows when you have a Blackberry 4.0 without BB activation and denies your gprs data connection. So I just downgraded to 3.7.x which is fine and all is well.

In a nutshell, I have a voice plan with 550 anytime minutes plus unlimited mmode data for $75 / mo and I can put my SIM back in my Nokia anytime I want and run Mmode, etc.
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Old 12-30-2004, 01:41 PM   #13 (permalink)
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Default Yup.

BobbyJ has got it. AT&T/Cinguar is ripping people off for data plans based on the devices purchased, not the way the data is used. Bits are bits, and there ain't no two ways 'bout it!

I think these carriers ought to consider some kind of parity for users. Everyone was so unhappy when it was "x" cents a minute so the carriers went to "buckets" of minutes, now we can't figure out the damn price plans at all.
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Old 12-30-2004, 05:41 PM   #14 (permalink)
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Something to keep in mind as well, is the fact that there is a specific APN for the blackberry's to shoot there data up to the RIM relay, and that most if not all of your outgoing data is going to be at some point going through the RIM relay. RIM doesn't give this to the carriers for free... so naturally there is going to be an additional charge from the carrier for this. Although, I don't know why, as a fully functioning GPRS device you can't just add a 1meg data plan or something. What you want to do is find a smaller dealer who will activate the data plan on your line without making it known that the device is a blackberry. They don't even need the IMEI/ESN to setup data, only the sim card. You can always try calling the carrier and saying "here is my account number, here is my sim card number, I would like plan x added to my sim card." and not make any mention of the device. If they ask about the device tell them it's a tungsten that is being shipped to you or something and that you can't get the IMEI/ESN number. Bullshit them a little.

cd.
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Old 12-30-2004, 10:41 PM   #15 (permalink)
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That'd be nice... in fact I have a data plan for my Nokia 6800. The data plan doesn't work on the BB (Data Connection Refused). I think it boils down to what spchamp1 said... I'd need the RIM PDP feature activated.
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Old 02-18-2005, 03:11 AM   #16 (permalink)
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nobody will acknowledge. oh well.
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Old 02-18-2005, 11:11 AM   #17 (permalink)
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this doesnt sound right.. here is what you could do, which is what i had a friend do:

go to a cingular store since your an AT&T customer and tell them you want to switch to cingular. There is no termination fees or anything at all and they will switch you over, you will get to choose a plan, thats hopefully better, and add the BB service as well as they will unlock that device to cingular if it won't take that SIM card.

just my 2 cents hopet his helps. My biggest recommendation is GO TO A STORE, none of the agents on the phone know anything, and if you go to a company store you will get more help. if you go to an agent store you can haggle with them....

hope this helps..
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Old 03-16-2005, 10:39 AM   #18 (permalink)
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How did you downgrade to 3.7 on your 7280? There is a company near where I live that can unlock a AT&T BB 7280 but not the 4.0 software. Also, I keep hearing that the AT&T BB won't work on Cingular's network. Is this true?




Quote:
Originally Posted by bobbyj
Hello,

This thread is very interesting because I use my ATTWS 7280 like you want to.

I have a Nokia 3650 (symbian smartphone) and I have a nationwide voice plan plus Mmode unlimited data which is $24.95 / mo.

I started playing around with my SIM in other devices and found that in a Palm Tungsten W, I could use all of the internet features with no changes to my account. The funny thing is if I purchased a PDA Phone from ATTWS, they would call my device data centric and switch my plan to a ripoff data plan with the option to add voice.

I most recently purchased a new BB7280 (Locked to AT&T) on eBay, put my SIM card in and found that I could use gprs services versus GPRS which gives full BB functions (push email, BWC, BES, etc.). I purchased an email client and web browser from www.reqwireless.com and signed up for AT&T Office Online. So basically I have unlimited web access via the reqwireless browser over gprs and I have access to my corporate email and my pop email. My wife has a fully functional BB through her company and the thing buzzes constantly. I like reading my email when I need it. The AT&T Office Online can also be set up to send SMS alerts when you get mail based on certain rules.

One funny item to note, I almost activated my 7280 on a full BB plan and the customer service rep at ATTWS pushed my service books and host routing entries, then I changed my mind when I found out that I could no longer use my SIM in other devices, so they changed my IMEI registration back to my Nokia, but I still had real Mmode and internet browsing until I upgraded my handheld to a newer 3.7.x rev, which I shouldn't have done. So the assertion that AT&T cannot use your existing SIM and add BB enabling service w/o a fully BB plan is bogus.

One caveat. I upgraded to 4.0 and for some reason, the AT&T network knows when you have a Blackberry 4.0 without BB activation and denies your gprs data connection. So I just downgraded to 3.7.x which is fine and all is well.

In a nutshell, I have a voice plan with 550 anytime minutes plus unlimited mmode data for $75 / mo and I can put my SIM back in my Nokia anytime I want and run Mmode, etc.
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