BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 05-19-2009, 04:08 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Nov 2008
Location: WALES. U.K.
Model: 8820
OS: 4.5.0.52
PIN: N/A
Carrier: ORANGE
Posts: 72
Post Thanks: 3
Thanked 0 Times in 0 Posts
Default BB 8820, cant enable bluetooth.

Please Login to Remove!

Hi, I have had a replacement 8820 for my US one. I cannot enable Bluetooth, it states that Bluetooth is Disabled, and the page will freeze, escape to get out. I have tried from Manage Connections, box is not ticked and there is a red circle with a white X in centre. I have tried to tick the box but to no avail.
I am no expert on these matters, but I had no trouble with my previous 8820, it was quickly set up for car and headset. Any help would be appreciated.
Offline  
Old 05-19-2009, 04:30 PM   #2 (permalink)
BlackBerry Extraordinaire
 
kirrinjones's Avatar
 
Join Date: Apr 2006
Location: Jamaica
Model: 9000
OS: 5.0.0.610
PIN: 208E7C41
Carrier: LIME, Jamaica
Posts: 1,533
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted

This replacement could have been on a BES and have an IT policy governing it which disabled the bluetooth.

Search these forums for how to remove an IT policy to see if it helps you.
__________________
-----------------------------------------------------
Website - http://kirrinjones.wordpress.com
Twitter - http://www.twitter.com/kirrinjones
Offline  
Old 05-19-2009, 04:35 PM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Nov 2008
Location: WALES. U.K.
Model: 8820
OS: 4.5.0.52
PIN: N/A
Carrier: ORANGE
Posts: 72
Post Thanks: 3
Thanked 0 Times in 0 Posts
Default BB 8820, cant enable bluetooth.

Thanks again for the reply. No it would not have been on BES, it is brand new from Orange in UK.
Offline  
Old 05-19-2009, 07:42 PM   #4 (permalink)
BlackBerry Extraordinaire
 
kirrinjones's Avatar
 
Join Date: Apr 2006
Location: Jamaica
Model: 9000
OS: 5.0.0.610
PIN: 208E7C41
Carrier: LIME, Jamaica
Posts: 1,533
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted

Then it might be that you have a defective device. Ytu should take it back and have them look at it.
__________________
-----------------------------------------------------
Website - http://kirrinjones.wordpress.com
Twitter - http://www.twitter.com/kirrinjones
Offline  
Old 05-20-2009, 12:14 PM   #5 (permalink)
Thumbs Must Hurt
 
Join Date: Nov 2008
Location: WALES. U.K.
Model: 8820
OS: 4.5.0.52
PIN: N/A
Carrier: ORANGE
Posts: 72
Post Thanks: 3
Thanked 0 Times in 0 Posts
Default BB 8820, cant enable bluetooth.

Yes I could send it back, but as this is a replacement for my original, I am reluctant to do this at present, as I shall get all the hassle of waiting for another and will have to set it all up again. Thanks.
Offline  
Old 05-20-2009, 12:17 PM   #6 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,091
Post Thanks: 150
Thanked 148 Times in 122 Posts
Default

Most of the time when you get a replacement device, they are refurbished devices, not "new." It is possible Kirrinjones is correct. It won't hurt to try the ResetToFactory setting in JL_Cmder.

Remove IT Policy - BlackBerryFAQ
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 05-20-2009, 12:24 PM   #7 (permalink)
Thumbs Must Hurt
 
Join Date: Nov 2008
Location: WALES. U.K.
Model: 8820
OS: 4.5.0.52
PIN: N/A
Carrier: ORANGE
Posts: 72
Post Thanks: 3
Thanked 0 Times in 0 Posts
Default

Thanks for that, but I am sorry but I have no idea what JL-CMDER is.
Where would I find Factory Reset.
Offline  
Old 05-20-2009, 12:27 PM   #8 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,091
Post Thanks: 150
Thanked 148 Times in 122 Posts
Default

You can get it here:
http://www.blackberryforums.com/gene...-jl_cmder.html
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 05-20-2009, 01:22 PM   #9 (permalink)
Thumbs Must Hurt
 
Join Date: Nov 2008
Location: WALES. U.K.
Model: 8820
OS: 4.5.0.52
PIN: N/A
Carrier: ORANGE
Posts: 72
Post Thanks: 3
Thanked 0 Times in 0 Posts
Default

One more question please, by doing a factory re-set, will I lose anything from BB, such as Themes etc. Will a back up save things like this.
Offline  
Old 05-20-2009, 01:24 PM   #10 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,091
Post Thanks: 150
Thanked 148 Times in 122 Posts
Default

This will reset the device back to default.

You will want to backup your data. That will not backup your themes and 3rd party applications. To back those up, follow these steps:
How do I backup my Third Party Applications on my BB? - BlackBerryFAQ
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

10ft Flint & Walling Star #7 Windmill Main Frame
$14.99
10ft Flint & Walling Star #7 Windmill Main Frame pictureCHROMA 63025 LOAD MODULE WITH 6301 MAINFRAME
$495.0
CHROMA 63025 LOAD MODULE  WITH 6301 MAINFRAME  pictureHP Agilent 66000A Mainframe w/ 4 66101A & 66104A DC Power Modules
$499.95
HP Agilent 66000A Mainframe w/ 4 66101A & 66104A DC Power Modules pictureTektronix TM502A Power Mainframe/ 2-Slot Chassis Fully Tested, 30 days warranty
$99.0
Tektronix TM502A Power Mainframe/ 2-Slot Chassis Fully Tested, 30 days warranty pictureHP Agilent 16702A Logic Analyzer Mainframe w/ 16500-40502 (x2) OPT 003
$149.99
HP Agilent 16702A Logic Analyzer Mainframe w/ 16500-40502 (x2) OPT 003 picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.