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-   -   Dm Stopped Working (http://www.blackberryforums.com/general-legacy-device-discussion/190871-dm-stopped-working.html)

jfguerra 05-21-2009 11:01 AM

Dm Stopped Working
 
I recently installed OS 4.5 on my BB 8830 WE and DM 4.7 on my Vista laptop. I had done several synchs successfully until now. I am now getting the infamous "Blackberry Desktop Manager has Stopped Working" which stopped DM and abended the app. I have rebooted a couple of times but to no avail. I found some solutions that said to delete the Intellisynch folder and that would work. Alas, I tried that but then Intellisynch was not even able to start.

I did try something that temporarily worked. I deleted all calendar entries from the BB device (using the Backup/Restore -> Advanced -> Clear function) and that seemed to work since it added all my Outlook entries to my device. However, after a few more synchs, I started getting the error message again.

Help! I am at my wits end and ready to throw everything out and start over with a Mac and an iPhone.

Thanks for any advice!

Woozy82 05-21-2009 11:09 AM

Quote:

Originally Posted by jfguerra (Post 1388506)
I started getting the error message again.

what does the message say

Dubdub 05-21-2009 11:54 AM

Delete DM and reinstall version 4.6 and see if that works better.

jfguerra 05-21-2009 03:18 PM

To Woozy82. The exact message was "Blackberry Desktop Manager has Stopped Working" when it tried to synch the calendar.

Dubdub 05-21-2009 04:32 PM

Are you plugged into a HUB by any chance? BBs need to be plugged directly into the PC.


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