BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-22-2009, 09:54 AM   #1 (permalink)
New Member
 
Join Date: May 2009
Model: 8700g
PIN: N/A
Carrier: AT&T
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 8700g Slow Operating System

Please Login to Remove!

Hi everyone, this is my first post here, but I've been reading here for a while. I was having issues with my 8700g randomly rebooting quite often, so I upgraded the software to 4.5.0.110. The rebooting problem seems to have mostly disappeared. Now the phone gets very slow. If I pull the battery, the phone works great at first but after sending a few messages it gets incredibly slow, to the point that it's unusable until a reboot is performed. I do not have a data plan and only use the phone for calls, SMS, and calendar. It even does this when the message folder is empty. I do not have any extra applications on the phone, and only one extra ring tone. Can someone please help me out?
Offline  
Old 05-22-2009, 09:58 AM   #2 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,894
Post Thanks: 32
Thanked 454 Times in 390 Posts
Default

Hi - please look in Options / Status and see how much free space you have. It sounds like your BB is running VERY low on free memory.
Offline  
Old 05-22-2009, 09:59 AM   #3 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,091
Post Thanks: 150
Thanked 148 Times in 122 Posts
Default

Welcome to the forums.

What is your file free (Options > status)?

What programs do you have running in the background (Alt + Escape [back key])?
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 05-22-2009, 10:34 AM   #4 (permalink)
New Member
 
Join Date: May 2009
Model: 8700g
PIN: N/A
Carrier: AT&T
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

The Alt+escape isn't working for me. It just brings up a few icons that I can choose between. I will wait till the phone slows down to post the file free status.
Offline  
Old 05-22-2009, 10:35 AM   #5 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,894
Post Thanks: 32
Thanked 454 Times in 390 Posts
Default

Then alt+escape is working. It shows you the applications that are open.

Post free file space now - not when it slows down. It is low already.
Offline  
Old 05-22-2009, 10:40 AM   #6 (permalink)
New Member
 
Join Date: May 2009
Model: 8700g
PIN: N/A
Carrier: AT&T
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

File Free space is 36532032 bytes.
Phone, browser, home screen, blackberry messenger, and messages are running. I don't even need browser and messenger at all
Offline  
Old 05-22-2009, 10:42 AM   #7 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,894
Post Thanks: 32
Thanked 454 Times in 390 Posts
Default

Unfortunately those are always active and can't be shut down.
Well, 36mb free is fine. Unless there is an application with a massive memory leak, it has to be something else.
Offline  
Old 05-22-2009, 10:44 AM   #8 (permalink)
New Member
 
Join Date: May 2009
Model: 8700g
PIN: N/A
Carrier: AT&T
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

It is going really slow right now as we speak. Any action I make takes about 4 seconds for the b-berry to respond.
Offline  
Old 05-22-2009, 10:46 AM   #9 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,894
Post Thanks: 32
Thanked 454 Times in 390 Posts
Default

Check free space again...
36mb is more than enough.
Offline  
Old 05-22-2009, 10:58 AM   #10 (permalink)
New Member
 
Join Date: May 2009
Model: 8700g
PIN: N/A
Carrier: AT&T
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Still at 36mb, but def. slow.
Offline  
Old 05-22-2009, 10:59 AM   #11 (permalink)
New Member
 
Join Date: May 2009
Model: 8700g
PIN: N/A
Carrier: AT&T
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Would a wipe possibly help? I kinda wonder if this is still related to the initial re-booting issue I had.
Offline  
Old 05-22-2009, 11:10 AM   #12 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,894
Post Thanks: 32
Thanked 454 Times in 390 Posts
Default

Sure - back it up first, then follow the steps to use JL_CMDER to wipe it out and then install the latest handheld OS for the 8700.
Offline  
Old 05-22-2009, 01:35 PM   #13 (permalink)
New Member
 
Join Date: May 2009
Model: 8700g
PIN: N/A
Carrier: AT&T
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

After doing the wipe, everything seems to be working good for now. It's been about an hr since I loaded the OS.
Offline  
Old 05-22-2009, 01:43 PM   #14 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,894
Post Thanks: 32
Thanked 454 Times in 390 Posts
Default

Great!
Offline  
Old 05-22-2009, 01:53 PM   #15 (permalink)
New Member
 
Join Date: May 2009
Model: 8700g
PIN: N/A
Carrier: AT&T
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks, NJ..... You helped a lot
Offline  
Old 05-26-2009, 06:53 AM   #16 (permalink)
New Member
 
Join Date: May 2009
Model: 8700g
PIN: N/A
Carrier: CMCC
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

as i know, OS 4.5 is slower than OS 4.2
Offline  
Old 05-26-2009, 07:15 AM   #17 (permalink)
New Member
 
Join Date: May 2009
Model: 8700g
PIN: N/A
Carrier: AT&T
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

The issue has re-appeared over the weekend. 4.5 doesn't add any benefits for what I do, what is the fastest most stable OS for phone, SMS, and calendar?
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.