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Old 05-25-2009, 10:08 AM   #1 (permalink)
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Hello

I have a Blackberry 8700 here that does not reboot after I updated the OS (4.5.0.124) I updated a few Blackberries lately with this software and I never had that kind of problem. The screen stays white without an hourglass and nothing happens. Any tips to fix this?

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Old 05-25-2009, 10:17 AM   #2 (permalink)
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If you have completely finished the upgrade, try pulling the battery for about 30 seconds with the device powered on.
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Old 05-25-2009, 10:24 AM   #3 (permalink)
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Nah, still have the same problem
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Old 05-25-2009, 11:00 AM   #4 (permalink)
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Try wiping the device and reloading the OS:

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ
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1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
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Old 05-25-2009, 01:31 PM   #5 (permalink)
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Thanks. It seems to be working now but I had to put an old OS on it because each time I tried to install the latest OS, it bugged.
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Old 05-26-2009, 07:48 AM   #6 (permalink)
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pull down your battery and then pull it back, see if it works , or you backup ur data and wipe ur blackberry and then reinstall the os
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