BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-28-2009, 02:46 PM   #1 (permalink)
New Member
 
Join Date: May 2009
Model: 8830
PIN: N/A
Carrier: vzn
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default email sync problem: deleted items

Please Login to Remove!

New 8830 user (Verizon Wireless). I use the phone for my work email (sync'd with corporate email account). The problem is that when I delete an email from my desktop Outlook, it does not delete from my BB. BUT... when I delete from my BB, it DOES delete from the desktop. Weird, huh? Just to be very clear, I am DELETING the messages from desktop Outlook (not moving them to a personal folder).

Under the 'email reconciliation' menu, I have the following selected:
Delete on: Mailbox and handheld
Wireless reconcile: On
On Conflicts: Mailbox wins

Under "email settings"
Send email to handheld: yes
Save copy in sent folder: yes
Use autosignature: no
Use out of office: no

Any ideas as to how I can get the messages to delte from BB when deleted from desktop Outlook?
Offline  
Old 05-28-2009, 02:52 PM   #2 (permalink)
New Member
 
Join Date: May 2009
Model: 8830
PIN: N/A
Carrier: vzn
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Never mind... found answer in archive.

Have to set "hide filed messages" to "yes". fixed it right up.

Sorry for the false alarm!

JC
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.