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Old 06-01-2009, 12:26 PM   #1 (permalink)
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Default internet service not working...

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Hey all-

I turned off my phone the other day during a flight and ever since, I have no internet. I am not getting emails, facebook, and can't browse the internet at all.
I have phone service and can send/recieve texts... but nothing else.
Any ideas?
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Old 06-01-2009, 02:42 PM   #2 (permalink)
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In Manage Connections->Services Status what is reported for Blackberry Internet Services? Try starting data services under Mobile Network Options, also located under Manage Connections.
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Old 06-01-2009, 02:44 PM   #3 (permalink)
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Take the battery out; put the battery back in.
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Old 06-01-2009, 02:46 PM   #4 (permalink)
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Quote:
Originally Posted by NJBlackBerry View Post
Take the battery out; put the battery back in.
This is the best first advice!
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Old 06-01-2009, 02:46 PM   #5 (permalink)
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Services Status shows "Connection: Mobile Network"
Data Services are On.
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Old 06-01-2009, 02:46 PM   #6 (permalink)
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Already pulled the battery. Probably 5-6 times...
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Old 06-01-2009, 02:51 PM   #7 (permalink)
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A guess: Try logging onto your BIS account from a computer, and resend the service books for the account. However, if NJB comes back with an alternate suggestion, try his approach first!
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Old 06-01-2009, 03:31 PM   #8 (permalink)
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Where have you traveled to?

Options -> Advanced Options -> Host Routing Table.. Hit the menu key and choose register.
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Old 06-01-2009, 03:44 PM   #9 (permalink)
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My phone worked when I was gone for the week... just not when I got back. So from Pennsylvania to Minnesota, the phone broke.
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Old 06-01-2009, 09:50 PM   #10 (permalink)
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Well, it obviously froze.
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Old 06-02-2009, 12:47 PM   #11 (permalink)
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In addition to resending the service books...update the roaming using *228 option 2.
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Old 06-21-2009, 01:07 PM   #12 (permalink)
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have you paid your bill?
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