11-23-2005, 06:05 PM
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Join Date: Oct 2005
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I think I solved my issue. It hink the issue is that when I went from the 7250 to the 7130 I had mailstreet activate the new BB. According to the tech I spoke to tonight, he made it clear that you must delete and then readd the user to the BES. Sounds like the tech yesterday only reset it to reavtivate and never deleted and then readded.
I guess the fist sign should have been during the activation, it was synching everything to include call logs, ribbon bar locations, etc... the hourglass issue might have been from the settings differences.
Tonight when I tried it again, the new tech deleted and then readded. During activation, instead of 4 hours it took 20 minutes and all the settings had to be redone (before it downloaded settings and autosig, etc...) and it did not download call logs or anything.
Hope this is it and hope this helps others.