BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-03-2004, 03:45 PM   #1 (permalink)
Thumbs Must Hurt
 
Lifestyles's Avatar
 
Join Date: Sep 2004
Location: Victoria BC, Canada
Model: Z10
OS: .1.0.2354
PIN: 24D2ED97
Carrier: Rogers
Posts: 168
Post Thanks: 5
Thanked 10 Times in 5 Posts
Default

Please Login to Remove!

Offline  
Old 11-03-2004, 04:32 PM   #2 (permalink)
Knows Where the Search Button Is
 
Join Date: Dec 2004
Posts: 48
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Offline  
Old 01-01-2005, 02:01 PM   #3 (permalink)
New Member
 
Join Date: Dec 2004
Location: Cincinnati, OH
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default No System Software Was Found On Your Handheld

I am having difficulty using the Application Loader tool in the Blackberry Desktop Manager software. Whenever I open the Application Loader, I get the following message:

"No system software was found for your handheld.
Contact your system administrator or service profider for information on obtaining handheld system software."

I am using version 3.6.3.10 of the Desktop Manager software (what came on the CD with my device).

My Blackberry has version 3.8.0.128 (Platform 1.8.0.9.1), Cryptographic Kernel 3.8.0.18

Does anyone know what I am doing wrong here? Thanks in advance for any help!

Aaron
Offline  
Old 01-02-2005, 12:12 AM   #4 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,891
Post Thanks: 32
Thanked 453 Times in 389 Posts
Default

The handheld software does not come on the CD with the BlackBerry. You must download it from the appropriate web site for the specific device (7200 series; 7700 series, whatever). There is a sticky somewhere which details where to get the appropriate software from.

Download the software and execute it. The restart Desktop Manager and Application Loader should find it just fine.
Offline  
Old 01-02-2005, 12:31 AM   #5 (permalink)
New Member
 
Join Date: Dec 2004
Location: Cincinnati, OH
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I've downloaded the software from Tmobile, as well as the software from Rim (SP3a). Still no luck - same error message. Any other suggestions?
Offline  
Old 01-02-2005, 12:54 AM   #6 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,891
Post Thanks: 32
Thanked 453 Times in 389 Posts
Default

Locate and delete Vendor.XML on your C: drive.

Then restart Desktop Manager.

Outside of that, I am out of ideas.
Offline  
Old 01-02-2005, 09:10 AM   #7 (permalink)
New Member
 
Join Date: Dec 2004
Location: Cincinnati, OH
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

That didn't seem to do the trick either. I guess I will just have to wipe device clean and start over. I appreciate your help.

Aaron
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Vintage Leeds Northrup 132980 Voltage Wood Box Tester Machine Galvanometer Test
$199.95
Vintage Leeds Northrup 132980 Voltage Wood Box Tester Machine Galvanometer Test pictureTIME MARK 98A542-01 1-10SEC DELAY VOLTAGE SENSOR 120V-AC 10A TIMER
$35.97
TIME MARK 98A542-01 1-10SEC DELAY VOLTAGE SENSOR 120V-AC 10A TIMER pictureIdeal 61-065 Vol-Test Voltage Tester
$39.99
Ideal 61-065 Vol-Test Voltage Tester pictureSimran AC-100 Step Up/Down Voltage Converter Transformer 110V/220V - 100 Watts
$28.87
Simran AC-100 Step Up/Down Voltage Converter Transformer 110V/220V - 100 Watts pictureDigital Multimeter Battery Tester LCD Display Voltage Current Resistance meter
$10.36
Digital Multimeter Battery Tester LCD Display Voltage Current Resistance meter picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.