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Old 11-25-2005, 11:28 PM   #1 (permalink)
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Default Desktop Manager not finding Outlook

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I just got my new Blackberry 7290 and was trying to bring over my contacts/calender from Outlook express.

I installed the desktop manager and tried syncing them but it gave me an error saying "No applications configured for synchronization". So then I went into "Intellisync" and "Configure PIM" and only to see that Outlook is not in the list of items! There's Lotus, Netscape and ASCII.

Can anyone give me some tips on this?
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Old 11-26-2005, 07:53 AM   #2 (permalink)
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I don't think Outlook Express is supported. Only Outlook (2000-2003).
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Old 11-26-2005, 09:14 AM   #3 (permalink)
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first of all what version of the desktop manager are you using
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Old 11-26-2005, 03:58 PM   #4 (permalink)
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Sorry not Outlook Express, Outlook.

I'm using DM 4.0, Blackberry 7290, Outlook 2003.
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Old 11-27-2005, 06:40 AM   #5 (permalink)
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I suggest removing and reinstalling the desktop manager. You should see a list of sync applications, including ACT.
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Old 11-27-2005, 10:27 AM   #6 (permalink)
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Quote:
Originally Posted by whsbuss
I suggest removing and reinstalling the desktop manager. You should see a list of sync applications, including ACT.
Will try and let you know, thanks!
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Old 11-27-2005, 10:57 AM   #7 (permalink)
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Didn't work. :(
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Old 11-27-2005, 11:14 AM   #8 (permalink)
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Why dont you upgrade to the latest version of the desktop manager version 4.1 and try that?
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Old 11-28-2005, 04:06 PM   #9 (permalink)
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Wirelessly posted (7100i: BlackBerry7100i/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/103)

You could try creating a new outlook profile. I had to do this to get desktop manager to find my outlook files. To find out how to do this look in the Microsoft knowledge base under mapi creation for outlook. You will have to backup and reimport all of your outlook days from your old profile, but that was the only thing that would work for me. Maybe that will work as a last ditch effort.
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