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Old 08-15-2009, 11:49 AM   #1 (permalink)
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Default 8800 Keyboard acting bizzare

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when you press the BACK key it brings up the dialer and types "hl" Also pressing down on the trackball brings up the dialer and types a "#" all the other keys work fine.

I tried wiping and updating the handheld software but it doesn't help. What the heck is going on with my keypad and trackball?
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Old 08-16-2009, 04:24 AM   #2 (permalink)
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I have similar problem with my keyboard on 8900, still no clues.
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Old 08-16-2009, 04:35 AM   #3 (permalink)
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Has the device been moist at all?
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Old 08-16-2009, 07:19 AM   #4 (permalink)
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Have you tried a battery pull?

Does sound like it might have gotten wet, however.
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Old 08-16-2009, 04:11 PM   #5 (permalink)
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I am going to chalk it up as a moisture problem. the device was given to me free, I'll just use it for parts.
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Old 08-17-2009, 03:50 PM   #6 (permalink)
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I have had several 8830's with similar problems. Mine have typed different characters than were pressed. It is usually about 5-10 keys that are affected. Verizon always troubleshoots it but ends up having to replace the phone if it is still under warranty.
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Old 08-18-2009, 03:47 AM   #7 (permalink)
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Mine does that all the time. It's never been wet (stick on inside is white still as well) but it'll usually be like that for a couple hours, then its fine for weeks! I still have no idea but every time I've tried to head to the store with it, it "magically" stops doing it by the time I get there so I've just dealt with it. I always notice it after I've been moving things around/lifting stuff up so I have a feeling my issue is triggered by the keyboard being smashed around in my pocket.
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Old 08-28-2009, 02:48 AM   #8 (permalink)
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there some rust on the inside of the keypad. try to disassemble your huron and clean the part under its keypad/keyboard using soft brush.
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