BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/)
-   General Legacy Device Discussion (http://www.blackberryforums.com/general-legacy-device-discussion/)
-   -   Error - Sending Emails from my BB 7290 (http://www.blackberryforums.com/general-legacy-device-discussion/20108-error-sending-emails-my-bb-7290-a.html)

retepnikrap 11-28-2005 02:38 AM

Error - Sending Emails from my BB 7290
 
Hi
I have just started receiving failed to send reports from my BB.
this happens when i reply or send any emails, the error is -
"Transaction error - decryption error" any ideas?
BB still receives OK and my IM works so it is communicating to the outside world.

thanks

Zro 11-28-2005 11:53 AM

You are using desktop redirector and Desktop Manager version 4.0.0.30 (or 33).

Download and install a newer version of desktop manager, then generate 3 encryption keys. (Desktop Manager > Redirector Settings > Security tab)

Open desktop redirector back up, send test message from the BB to yourself.

Zro

retepnikrap 11-29-2005 04:09 PM

thanks, i'll give it a try tomorrow and report back

demanl 12-02-2005 02:18 PM

thanks...this worked for me....:)


All times are GMT -5. The time now is 05:12 PM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.