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Old 11-28-2005, 03:38 AM   #1 (permalink)
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Default Error - Sending Emails from my BB 7290

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Hi
I have just started receiving failed to send reports from my BB.
this happens when i reply or send any emails, the error is -
"Transaction error - decryption error" any ideas?
BB still receives OK and my IM works so it is communicating to the outside world.

thanks
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Old 11-28-2005, 12:53 PM   #2 (permalink)
Zro
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You are using desktop redirector and Desktop Manager version 4.0.0.30 (or 33).

Download and install a newer version of desktop manager, then generate 3 encryption keys. (Desktop Manager > Redirector Settings > Security tab)

Open desktop redirector back up, send test message from the BB to yourself.

Zro
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Old 11-29-2005, 05:09 PM   #3 (permalink)
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thanks, i'll give it a try tomorrow and report back
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Old 12-02-2005, 03:18 PM   #4 (permalink)
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thanks...this worked for me....
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