BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-28-2005, 02:38 AM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Oct 2005
Model: 9500
Carrier: vodafone
Posts: 132
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Error - Sending Emails from my BB 7290

Please Login to Remove!

Hi
I have just started receiving failed to send reports from my BB.
this happens when i reply or send any emails, the error is -
"Transaction error - decryption error" any ideas?
BB still receives OK and my IM works so it is communicating to the outside world.

thanks
Offline  
Old 11-28-2005, 11:53 AM   #2 (permalink)
Zro
CrackBerry Addict
 
Zro's Avatar
 
Join Date: Mar 2005
Model: 8800
Carrier: Rogers
Posts: 597
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

You are using desktop redirector and Desktop Manager version 4.0.0.30 (or 33).

Download and install a newer version of desktop manager, then generate 3 encryption keys. (Desktop Manager > Redirector Settings > Security tab)

Open desktop redirector back up, send test message from the BB to yourself.

Zro
Offline  
Old 11-29-2005, 04:09 PM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Oct 2005
Model: 9500
Carrier: vodafone
Posts: 132
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

thanks, i'll give it a try tomorrow and report back
Offline  
Old 12-02-2005, 02:18 PM   #4 (permalink)
New Member
 
Join Date: Jul 2005
Model: 7280
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Smile

thanks...this worked for me....
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.