Hi
I have just started receiving failed to send reports from my BB.
this happens when i reply or send any emails, the error is -
"Transaction error - decryption error" any ideas?
BB still receives OK and my IM works so it is communicating to the outside world.

thanks

You are using desktop redirector and Desktop Manager version 4.0.0.30 (or 33).

Download and install a newer version of desktop manager, then generate 3 encryption keys. (Desktop Manager > Redirector Settings > Security tab)

Open desktop redirector back up, send test message from the BB to yourself.

Zro

thanks, i'll give it a try tomorrow and report back

thanks...this worked for me....