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Old 08-19-2009, 07:51 AM   #1 (permalink)
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Default Can't Check my Acct or Recharge

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I have got BB 8830 world Edition and normally use it for GSM prepared services in Nigeria. However, I can make calls and send text but can't recharge nor check my account balance. I am able to do all this when I move the sim to another phone. Is there anyway to get out of this.
BR

Last edited by okwy : 08-19-2009 at 07:53 AM.
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Old 08-19-2009, 08:26 AM   #2 (permalink)
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Give your carrier a call. They may not have your BlackBerry provisioned properly in their network.
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1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
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Old 08-19-2009, 08:51 AM   #3 (permalink)
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Quote:
Originally Posted by ndub33 View Post
Give your carrier a call. They may not have your BlackBerry provisioned properly in their network.
Well because of these issues I have refused to activate data service until I am sure I can do the basic things. I also checked with the Carrier and I was told it has to do with the BB phone. Please Can I understand what you mean by Pull the battery
BR

Last edited by okwy : 08-19-2009 at 08:58 AM.
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