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Old 08-25-2009, 11:21 AM   #1 (permalink)
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I have a BB Tour.

I have 1 envelope icon displaying in my master or unified mail area but I cannot find where this msg is. I have a gmail account and 3 hotmail accounts and they show no messages in their inboxes.

When I View Folder I see a ton of inboxes, etc. - is there a quick way to see where a msg is? I'd hate to think I have to manually go into every folder to look - especially when the software makes you press in every step to do that for every folder!
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Old 08-25-2009, 11:27 AM   #2 (permalink)
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Try a battery pull and see if it goes away.

If not, then start looking. Could be in a saved folder someplace.
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Old 08-25-2009, 11:29 AM   #3 (permalink)
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Battery pull should fix it.

If not, look here: How do I reset my message counter to clear, or zero? - BlackBerryFAQ
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Old 08-25-2009, 12:02 PM   #4 (permalink)
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The battery pull worked - but it would still be nice if we had a fast way to find a msg (assuming it existed) in all those inboxes when going into the Unified Messages area.
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Old 08-25-2009, 12:12 PM   #5 (permalink)
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Pressing the U key will normally take you to the next unread message. But since that was a phantom notification, that wouldn't work.
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