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Old 11-04-2004, 02:03 PM   #1 (permalink)
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Old 11-04-2004, 02:21 PM   #2 (permalink)
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Old 12-06-2004, 04:50 PM   #3 (permalink)
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Old 12-06-2004, 07:21 PM   #4 (permalink)
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Old 12-06-2004, 07:23 PM   #5 (permalink)
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Old 12-06-2004, 07:30 PM   #6 (permalink)
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Old 12-06-2004, 10:44 PM   #7 (permalink)
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Old 01-03-2005, 08:22 AM   #8 (permalink)
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Default Help setting up 7290 from Cingular: BB browser, email pics,

Can somebody please help me configure my 7290 from Cingular?

I was under the impression that Cingular now had MDS/BES, as does v3.8, so I would not need to get an MDS/BES provider separately. I put in the apn settings (isp.cingular) and I have the Blackberry Browser service book, but my default browser is Cingular browser and I can't change that. I can go to most html sites, but I still can't view the graphics from plazmic (www.blackberry.com/demoportal), so I don't think I have full functionality yet. I can d/l pictures and .jad from the browser, but I can't open picture email attachments. Do I just delete the Cingular browser from my service book to get the Blackberry Browser? Or is there something else I need to do? Any help or pointers to help would be greatly appreciated.
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Old 01-03-2005, 09:41 AM   #9 (permalink)
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Default Re: Help setting up 7290 from Cingular: BB browser, email pi

Quote:
Originally Posted by Nicholasp27
Can somebody please help me configure my 7290 from Cingular?

I was under the impression that Cingular now had MDS/BES, as does v3.8, so I would not need to get an MDS/BES provider separately. I put in the apn settings (isp.cingular) and I have the Blackberry Browser service book, but my default browser is Cingular browser and I can't change that. I can go to most html sites, but I still can't view the graphics from plazmic (www.blackberry.com/demoportal), so I don't think I have full functionality yet. I can d/l pictures and .jad from the browser, but I can't open picture email attachments. Do I just delete the Cingular browser from my service book to get the Blackberry Browser? Or is there something else I need to do? Any help or pointers to help would be greatly appreciated.
Call cingular and ask them to enable BB html browser
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Old 01-03-2005, 12:57 PM   #10 (permalink)
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Nicholas

Please let me know what happens when you call Cingular. I am fighting somewhat the same problem, and have had no luck. Thanks
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Old 01-03-2005, 01:09 PM   #11 (permalink)
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sure
i called earlier and on hold for a long time and gave up for now...i'm gonna try to call this evening...i'll let u know what i find out and how i fare...
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Old 01-04-2005, 06:17 PM   #12 (permalink)
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Quote:
Originally Posted by Nicholasp27
sure
i called earlier and on hold for a long time and gave up for now...i'm gonna try to call this evening...i'll let u know what i find out and how i fare...
I've got a 7290 with Cingular and called them on this issue about 3 weeks ago. I was first told by a Cingular BB rep that the BB browser was not available because of RIM directives, but he agreed to call a RIM technician at my insistence, and was promptly "educated". While RIM confirmed that releasing the BB browser was indeed at the discretion of the carrier, as I insisted, I was nonetheless told that Cingular was simply not doing so.

I've since broken down and paid a one-time $20 fee for the HTML Reqwireless browser, which I've found to be a decent substitute for the BB browser at a reasonable cost.

Good luck. And please give Cingular a piece of your mind if they insist on keeping the BB browser in the basement.
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Old 01-04-2005, 07:55 PM   #13 (permalink)
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I had a similar problem. I got a new 7290 and the browser did not show up.

To get the browser to show up I was told by support that I should just do:

Settings->Host Routing Table-> then I selected the bold entry and chose "register". I got a sucessful registration email and the browser appeared.

Good Luck
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Old 01-12-2005, 04:44 PM   #14 (permalink)
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Nicholasp27 - was that for the Cingular browser, or the Blackberry browser?

FYI- when I spoke w/BB tech support yesterday (@ Cingular) they said the BB Browser "may" (which I interpreted as "would") be available soon for the 7290.

Guessing this means it will prob be part of 4.0?
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Old 01-12-2005, 05:46 PM   #15 (permalink)
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the Blackberry Browser, not the Cingular browser...i'm pretty sure the Cingular one is what David is talking about...

i want the Blackberry so I can access svg pages like www.blackberryclub.com/demoportal and see the graphical interface, not just text links....
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