Originally Posted by Nicholasp27
i called earlier and on hold for a long time and gave up for now...i'm gonna try to call this evening...i'll let u know what i find out and how i fare...
I've got a 7290 with Cingular and called them on this issue about 3 weeks ago. I was first told by a Cingular BB rep that the BB browser was not available because of RIM directives, but he agreed to call a RIM technician at my insistence, and was promptly "educated". While RIM confirmed that releasing the BB browser was indeed at the discretion of the carrier, as I insisted, I was nonetheless told that Cingular was simply not doing so.
I've since broken down and paid a one-time $20 fee for the HTML Reqwireless browser, which I've found to be a decent substitute for the BB browser at a reasonable cost.
Good luck. And please give Cingular a piece of your mind if they insist on keeping the BB browser in the basement.