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ChuChuCHUWAWA 09-20-2009 03:47 PM

THE SOLUTION For "Device Media Processor Is Busy"
Hello All. Just yesterday I updated my blackberry 8830, after I started to add some new songs to my media card and started to try out the voice recorder. That night I tried to play some music on my phone but when I clicked play it said "Device Media Processor Is Busy" and none of my music or ringers could place, so basically all my phone could do was vibrate. And I tried a battery pull which worked but then went back to the volumeless state. I noticed when there was no media card in my phone it worked..

This is what I did to solve this problem..
I took out my media card and I inserted it to the computer to notice when I opened the card, at the top of the list where all my music and pictures were it had the folder "BlackBerry" which was not there before the update. When you open the blackberry folder you see music,ringtones, voice notes, etc. I copied all my pictures and pasted it in the picture folder and the music in the music folder, and when i was done copying and pasting i deleted all the stuff from where it was before. So all you would see is just the "blackberry" folder instead of seeing the blackberry folder and all your stuff. I inserted the media card back into my phone and everything now works perfectly fine. :smile:


dankarlinski 09-20-2009 07:04 PM

Wirelessly posted (White and Nerdy)

This is the way it should be. Not really a fix, as you wouldn't have the problem if u did it right

Sydman 09-20-2009 09:02 PM


Originally Posted by dankarlinski (Post 1474764)
Wirelessly posted (White and Nerdy)

This is the way it should be. Not really a fix, as you wouldn't have the problem if u did it right

Haha kinda like a monkey try to shove a square peg into round hole and finally getting excited when he finds the right one. ;-)

ChuChuCHUWAWA 09-21-2009 06:58 AM

Well if this was so easy to find why was there no solution for this problem all over google and other blogs.
And it was a problem because the blackberry folder wasn't even added till after the update so it couldn't have been done right because it was not known to be there.

Sydman 09-21-2009 12:15 PM

That blackberry folder has been on all my bb's since my pearl that is why I never had this issue. Cause all my stuff was already in there from when I set it up on my pearl. When you use a memory card from another device (non bb) is when you will see all your stuff out of that folder. Your BB will still see them and play them but not correctly all the time as this issue people are having is evident of.

ChuChuCHUWAWA 09-22-2009 04:29 PM

Ok so remember how i said i fixed the problem, it worked for about a day an now its not working again. Now I don't know what the problem is.

macduff98 10-20-2009 02:49 PM

Here's a work around...(not a fix).


See the post on Oct 20

bryankingii 10-29-2009 12:26 PM

Ok, so here is the situation. I am also having this error, but my folder structure is as it should be. I have always had the blackberry folder and within it all the media folders(Music, pictures, ringtones etc.). I have both WMA and MP3 files on my phone and have never had a problem. Last week, I recieved a little icon on my BB asking me to upgrade the OS to the new version. Sprint confirmed this was them pushing the new update. I ran the update and since then, I have recieved this error when playing MP3 files. WMAs work with no issues. If I pull the battery and reset the blackberry, my files will play for about 30 minutes or so and then the MP3s begin to get the error again. I tried removing the MP3s and deleting the database file. This did not fix the problem.

Tonight I am planning on wiping the blackberry and then using the BB desktop manager to make sure the OS is properly updated. Unless someone has a better Idea, as nothing else seems to work.

Chincol 01-07-2010 11:37 AM

I had a similar problem after I updated my 8830 to OS4.5.0.175 and I think I solved the problem like this: I went to Media and clicked on Menu and clicked on Explore. Then I patiently opened each folder and clicked Menu to choose View Hidden Files where applicable. I deleted everything that it allowed (except my pictures). Unfortunately I can't remember what or where was the hidden file that I deleted but my phone has been working fine for a day and I have been unable to cause it to jam the media processor.

Statman 01-07-2010 07:59 PM

this thread is too funny....

Chincol 01-08-2010 08:55 AM

Disregard everything I said in my previous post. I managed to get the "device media processor is busy" warning by playing around with the "Voice Notes Recorder" app.

Chincol 01-11-2010 06:07 PM

O.K. now I really fixed it. I have been playing with the ring tones and the voice notes for three days with no problems and no "Device Media Processor is Busy" notice.
This is how I did it on a Verizon Blackberry 8830 upgraded to OS4.5.0.176
First I did a backup using the Desktop Manager. Then I did a "Wipe" (go to Options> Security Options> General Settings, press the Menu key and select "Wipe Handheld".
Then, using the Desktop Manager, I did a "Selective Restore" by choosing Backup & Restore then Advanced, and then selecting only the following items from the list on the left side (my backup file): Address Book, Calendar, Map Locations, Password Keeper and Browser Bookmarks. That's it! Don't forget to turn the connection back on.
all this was done under the close phone supervision by a very helpful fellow from Blackberry. You know who you are. Thank you.

tonysharma 02-04-2010 02:02 AM

I just tested the workaround, it works great. Basically when ever this happens, start voice dialing, allow it to initialize, then exit and everything should be back to normal.

SyKoTiK 03-31-2010 04:09 PM

Holy crap, this works.

Originally Posted by tonysharma (Post 1559662)
I just tested the workaround, it works great. Basically when ever this happens, start voice dialing, allow it to initialize, then exit and everything should be back to normal.

Thank you so much for this tip. It fixed the problem WAY faster than the 3 minute boot cycle of a Blackberry. :)

macduff98 09-01-2010 10:55 PM

Here's the work around again...

1) Backout of the media player app

2) From the Applications Screen, highlight and click on the "VOICE DIALING" icon

- wait for Voice Dialing to initialize, then exit the app.

3) Now when you go back into the media player, all will be OK again...

Good luck.

umersaqib1970 09-02-2010 04:30 AM

I Have Black Barry 8100. It Is Dead. What Is The Solution.

umersaqib1970 09-02-2010 04:33 AM

Blackberry 8100
Blackberry 8100 Dead. Please I Need Solution.
Saqib Butt
Barcelona, Spain

urbanpiette 01-28-2011 11:04 PM

Re: THE SOLUTION For "Device Media Processor Is Busy"
I have the "Device media processor is busy" error on my Curve 8300 (8330, actually) with the up-to-date OS. None of these tricks have solved the problem. Has RIM fixed this in newer versions of the phone? I'd be willing to upgrade if it I had confidence they'd fixed it.

These posts don't give me the impression that RIM is able/willing to address their software bugs. If I can't be guaranteed that they've addressed this issue, I'll assume they haven't. This is a serious problem, and I would ditch Blackberry in favor of an iPhone.

Does RIM have a Customer Service department from whom I could get reliable information?

nicole connaghan 01-31-2011 11:43 PM

Re: THE SOLUTION For "Device Media Processor Is Busy"
I have a bb8530 I'm getting same message about media prosessor busy.also say error playing any new video I make. Also have no ringtones at all. Need help.
Posted via Mobile

nathpig 03-06-2011 06:18 AM

Re: THE SOLUTION For "Device Media Processor Is Busy"
iv got this problem as well its startingto get reali anoying nowhas any one found a way to fix it have tryed some idears from this post but still nuffin ?

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