BlackBerry Forums Support Community               

View Poll Results: Is Your Problem Solved?
Yes 3 50.00%
No 3 50.00%
Voters: 6. You may not vote on this poll

Closed Thread
 
LinkBack Thread Tools
Old 09-20-2009, 03:47 PM   #1 (permalink)
New Member
 
Join Date: Sep 2009
Model: 8830
PIN: N/A
Carrier: Dont Worry
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Lightbulb THE SOLUTION For "Device Media Processor Is Busy"

Please Login to Remove!

Hello All. Just yesterday I updated my blackberry 8830, after I started to add some new songs to my media card and started to try out the voice recorder. That night I tried to play some music on my phone but when I clicked play it said "Device Media Processor Is Busy" and none of my music or ringers could place, so basically all my phone could do was vibrate. And I tried a battery pull which worked but then went back to the volumeless state. I noticed when there was no media card in my phone it worked..


This is what I did to solve this problem..
I took out my media card and I inserted it to the computer to notice when I opened the card, at the top of the list where all my music and pictures were it had the folder "BlackBerry" which was not there before the update. When you open the blackberry folder you see music,ringtones, voice notes, etc. I copied all my pictures and pasted it in the picture folder and the music in the music folder, and when i was done copying and pasting i deleted all the stuff from where it was before. So all you would see is just the "blackberry" folder instead of seeing the blackberry folder and all your stuff. I inserted the media card back into my phone and everything now works perfectly fine.

HOPE THIS HELPS !
Offline  
Old 09-20-2009, 07:04 PM   #2 (permalink)
BlackBerry Master
 
dankarlinski's Avatar
 
Join Date: May 2007
Model: 1
Carrier: 1
Posts: 3,391
Post Thanks: 1
Thanked 2 Times in 2 Posts
Default

Wirelessly posted (White and Nerdy)

This is the way it should be. Not really a fix, as you wouldn't have the problem if u did it right
Offline  
Old 09-20-2009, 09:02 PM   #3 (permalink)
CrackBerry Addict
 
Sydman's Avatar
 
Join Date: Aug 2009
Location: Austin, TX
Model: 9930
OS: 7.0.0.374
PIN: HEAD
Carrier: Verizon BIS
Posts: 666
Post Thanks: 1
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by dankarlinski View Post
Wirelessly posted (White and Nerdy)

This is the way it should be. Not really a fix, as you wouldn't have the problem if u did it right
Haha kinda like a monkey try to shove a square peg into round hole and finally getting excited when he finds the right one.
__________________
"You can't be truly free unless you have nothing to lose."
Offline  
Old 09-21-2009, 06:58 AM   #4 (permalink)
New Member
 
Join Date: Sep 2009
Model: 8830
PIN: N/A
Carrier: Dont Worry
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Well if this was so easy to find why was there no solution for this problem all over google and other blogs.
And it was a problem because the blackberry folder wasn't even added till after the update so it couldn't have been done right because it was not known to be there.
__________________
JWills , Be Blessed
Offline  
Old 09-21-2009, 12:15 PM   #5 (permalink)
CrackBerry Addict
 
Sydman's Avatar
 
Join Date: Aug 2009
Location: Austin, TX
Model: 9930
OS: 7.0.0.374
PIN: HEAD
Carrier: Verizon BIS
Posts: 666
Post Thanks: 1
Thanked 1 Time in 1 Post
Default

That blackberry folder has been on all my bb's since my pearl that is why I never had this issue. Cause all my stuff was already in there from when I set it up on my pearl. When you use a memory card from another device (non bb) is when you will see all your stuff out of that folder. Your BB will still see them and play them but not correctly all the time as this issue people are having is evident of.
__________________
"You can't be truly free unless you have nothing to lose."
Offline  
Old 09-22-2009, 04:29 PM   #6 (permalink)
New Member
 
Join Date: Sep 2009
Model: 8830
PIN: N/A
Carrier: Dont Worry
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Fail

Ok so remember how i said i fixed the problem, it worked for about a day an now its not working again. Now I don't know what the problem is.
__________________
JWills , Be Blessed
Offline  
Old 10-20-2009, 02:49 PM   #7 (permalink)
New Member
 
Join Date: Oct 2009
Model: 8830
PIN: N/A
Carrier: TELUS
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Chuwawa...
Here's a work around...(not a fix).

URL: supportforums.blackberry.com/t5/BlackBerry-8800-Series/8830-World-Edition-device-media-processor-is-busy/m-p/258574

See the post on Oct 20
Offline  
Old 10-29-2009, 12:26 PM   #8 (permalink)
New Member
 
Join Date: Oct 2009
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Ok, so here is the situation. I am also having this error, but my folder structure is as it should be. I have always had the blackberry folder and within it all the media folders(Music, pictures, ringtones etc.). I have both WMA and MP3 files on my phone and have never had a problem. Last week, I recieved a little icon on my BB asking me to upgrade the OS to the new version. Sprint confirmed this was them pushing the new update. I ran the update and since then, I have recieved this error when playing MP3 files. WMAs work with no issues. If I pull the battery and reset the blackberry, my files will play for about 30 minutes or so and then the MP3s begin to get the error again. I tried removing the MP3s and deleting the database file. This did not fix the problem.

Tonight I am planning on wiping the blackberry and then using the BB desktop manager to make sure the OS is properly updated. Unless someone has a better Idea, as nothing else seems to work.
Offline  
Old 01-07-2010, 10:37 AM   #9 (permalink)
New Member
 
Join Date: Dec 2009
Model: 8830
PIN: N/A
Carrier: Verizon
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I had a similar problem after I updated my 8830 to OS4.5.0.175 and I think I solved the problem like this: I went to Media and clicked on Menu and clicked on Explore. Then I patiently opened each folder and clicked Menu to choose View Hidden Files where applicable. I deleted everything that it allowed (except my pictures). Unfortunately I can't remember what or where was the hidden file that I deleted but my phone has been working fine for a day and I have been unable to cause it to jam the media processor.
Offline  
Old 01-07-2010, 06:59 PM   #10 (permalink)
Thumbs Must Hurt
 
Statman's Avatar
 
Join Date: Feb 2009
Location: Boulder
Model: 8830
OS: 4.6.1.30
PIN: N/A
Carrier: Verizon
Posts: 97
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

this thread is too funny....
__________________
Statman
8830WE VZW
4.6.1.305 hybrid
Mac Pro 2X2.8 Quad SL
Offline  
Old 01-08-2010, 07:55 AM   #11 (permalink)
New Member
 
Join Date: Dec 2009
Model: 8830
PIN: N/A
Carrier: Verizon
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Disregard everything I said in my previous post. I managed to get the "device media processor is busy" warning by playing around with the "Voice Notes Recorder" app.
Offline  
Old 01-11-2010, 05:07 PM   #12 (permalink)
New Member
 
Join Date: Dec 2009
Model: 8830
PIN: N/A
Carrier: Verizon
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

O.K. now I really fixed it. I have been playing with the ring tones and the voice notes for three days with no problems and no "Device Media Processor is Busy" notice.
This is how I did it on a Verizon Blackberry 8830 upgraded to OS4.5.0.176
First I did a backup using the Desktop Manager. Then I did a "Wipe" (go to Options> Security Options> General Settings, press the Menu key and select "Wipe Handheld".
Then, using the Desktop Manager, I did a "Selective Restore" by choosing Backup & Restore then Advanced, and then selecting only the following items from the list on the left side (my backup file): Address Book, Calendar, Map Locations, Password Keeper and Browser Bookmarks. That's it! Don't forget to turn the connection back on.
all this was done under the close phone supervision by a very helpful fellow from Blackberry. You know who you are. Thank you.
Offline  
Old 02-04-2010, 01:02 AM   #13 (permalink)
New Member
 
Join Date: Feb 2008
Location: California
Model: 9630
PIN: N/A
Carrier: SPRINT
Posts: 12
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I just tested the workaround, it works great. Basically when ever this happens, start voice dialing, allow it to initialize, then exit and everything should be back to normal.
Offline  
Old 03-31-2010, 04:09 PM   #14 (permalink)
New Member
 
Join Date: Mar 2010
Model: 8330
PIN: N/A
Carrier: Alltel
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Holy crap, this works.

Quote:
Originally Posted by tonysharma View Post
I just tested the workaround, it works great. Basically when ever this happens, start voice dialing, allow it to initialize, then exit and everything should be back to normal.
Thank you so much for this tip. It fixed the problem WAY faster than the 3 minute boot cycle of a Blackberry.
Offline  
Old 09-01-2010, 10:55 PM   #15 (permalink)
New Member
 
Join Date: Oct 2009
Model: 8830
PIN: N/A
Carrier: TELUS
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Here's the work around again...

========================================

1) Backout of the media player app

2) From the Applications Screen, highlight and click on the "VOICE DIALING" icon

- wait for Voice Dialing to initialize, then exit the app.

3) Now when you go back into the media player, all will be OK again...



Good luck.
Offline  
Old 09-02-2010, 04:30 AM   #16 (permalink)
New Member
 
Join Date: Sep 2010
Model: 8100
PIN: N/A
Carrier: VODAFONE
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I Have Black Barry 8100. It Is Dead. What Is The Solution.
Offline  
Old 09-02-2010, 04:33 AM   #17 (permalink)
New Member
 
Join Date: Sep 2010
Model: 8100
PIN: N/A
Carrier: VODAFONE
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Blackberry 8100

Blackberry 8100 Dead. Please I Need Solution.
Thanks
Saqib Butt
Barcelona, Spain
Offline  
Old 01-28-2011, 10:04 PM   #18 (permalink)
New Member
 
Join Date: Jan 2011
Model: 8330
PIN: N/A
Carrier: US Cellular
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: THE SOLUTION For "Device Media Processor Is Busy"

I have the "Device media processor is busy" error on my Curve 8300 (8330, actually) with the up-to-date OS. None of these tricks have solved the problem. Has RIM fixed this in newer versions of the phone? I'd be willing to upgrade if it I had confidence they'd fixed it.

These posts don't give me the impression that RIM is able/willing to address their software bugs. If I can't be guaranteed that they've addressed this issue, I'll assume they haven't. This is a serious problem, and I would ditch Blackberry in favor of an iPhone.

Does RIM have a Customer Service department from whom I could get reliable information?

Last edited by urbanpiette : 01-28-2011 at 10:08 PM. Reason: clarification
Offline  
Old 01-31-2011, 10:43 PM   #19 (permalink)
New Member
 
Join Date: Jan 2011
Model: curve
PIN: N/A
Carrier: sprint
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: THE SOLUTION For "Device Media Processor Is Busy"

I have a bb8530 I'm getting same message about media prosessor busy.also say error playing any new video I make. Also have no ringtones at all. Need help.
Posted via BlackBerryForums.com Mobile
Offline  
Old 03-06-2011, 05:18 AM   #20 (permalink)
New Member
 
Join Date: Mar 2011
Model: 8520
PIN: N/A
Carrier: orange
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: THE SOLUTION For "Device Media Processor Is Busy"

iv got this problem as well its startingto get reali anoying nowhas any one found a way to fix it have tryed some idears from this post but still nuffin ?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.