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Old 12-02-2005, 09:23 AM   #1 (permalink)
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Question Error message when sync with BB 7100i?

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I get this message everytime my computer syncs with my BB 7100i. It first tries to develop a key, which I have to move my mouse around, and then it states this -

"the computer does not know its message account address. Either the messaging system is not configured or this messaging system is not supported."

What does it mean?
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Old 12-02-2005, 10:01 AM   #2 (permalink)
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It means that it cannot find an email server account. This could be due to a few problems.

1.) No BES account on the BES server
2.) Maybe the BES account is there, but your default email client is wrong
3.) Multiple email profiles, and it is using the wrong one
4.) Offline folders
5.) It is a standalone unit (no BES) so you have to manually enter the email addy in DM
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