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Old 12-03-2005, 11:54 PM   #1 (permalink)
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My 8700 only rings three times when i get a phone call. I cant imagine this is the norm for this phone, and if it is this is something that needs to be fixed. is anyone else seeing this problem?
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Old 12-04-2005, 12:25 AM   #2 (permalink)
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I believe that this is normal. After 3 rings, the call goes to voicemail.
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Old 12-04-2005, 12:47 AM   #3 (permalink)
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Quote:
Originally Posted by grilla
My 8700 only rings three times when i get a phone call. I cant imagine this is the norm for this phone, and if it is this is something that needs to be fixed. is anyone else seeing this problem?
there's a way to fix this ;

To change the number of rings before the call transfers to the voicemail system, follow these steps (cingular):
On your phone dial:

*61*+1XXXXXXXXXX*11*tt#

Where XXXXXXXXXX is your market's VM number and tt is the time in seconds you want the phone to ring for. I believe valid range is 1-30!

remember tu use the + right before your voicemail number. Do not input more than 30 seconds because you could have some problems of calls never reaching voice mail. I have done performed this procedure succesfully on my company's wireless lines. I've had all of them configured for 30 seconds for the past 2 years.
Just type it in and hit send/call and you should get some sort of confirmation message. Then try it. I believe the default setting is 15 seconds.

I hope this helps
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Last edited by likefre : 12-04-2005 at 08:21 AM.
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Old 12-04-2005, 01:31 AM   #4 (permalink)
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Quote:
Originally Posted by likefre
there's a way to fix this ;

To change the number of rings before the call transfers to the voicemail system, follow these steps (cingular):
On your phone dial:

*61*+1XXXXXXXXXX*tt#

Where XXXXXXXXXX is your market's VM number and tt is the time in seconds you want the phone to ring for. I believe valid range is 1-30!

remember tu use the + right before your voicemail number. Do not input more than 30 seconds because you could have some problems of calls never reaching voice mail. I have done performed this procedure succesfully on my company's wireless lines. I've had all of them configured for 30 seconds for the past 2 years.
Just type it in and hit send/call and you should get some sort of confirmation message. Then try it. I believe the default setting is 15 seconds.

I hope this helps
Tried it and got: Supplementary service error: Bearer service not provisioned. I dialed the number, then hit "send" and got the error - is this wrong?
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Old 12-04-2005, 07:13 AM   #5 (permalink)
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Default VM number

what does vm stand for, and how do i find it?
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Old 12-04-2005, 07:51 AM   #6 (permalink)
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Quote:
Originally Posted by grilla
what does vm stand for, and how do i find it?
VM=Voicemail...how do you find voicemail? Not sure what you mean...
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Old 12-04-2005, 07:54 AM   #7 (permalink)
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Default thanks i had a senior moment

i had a senior moment and didnt figure out voice mail. maybe it was too easy .
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Old 12-04-2005, 08:20 AM   #8 (permalink)
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Quote:
Originally Posted by seattle18
Tried it and got: Supplementary service error: Bearer service not provisioned. I dialed the number, then hit "send" and got the error - is this wrong?
try it this way

*61*+1XXXXXXXXXX*11*tt#

the "11" stands for voice calls, this is how i've always done it; it should work
sorry i missed the *11*
also make sure you use just one "1" before the vm area code
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Last edited by likefre : 12-04-2005 at 08:23 AM.
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Old 12-04-2005, 08:53 AM   #9 (permalink)
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I tried this and got this message:

Call forwarding No Reply:
Telephony forwarded to +1XXXXXXXXXX

where XXXXXXXXXX is my voicemail #. Does this sound right?
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Old 12-04-2005, 09:04 AM   #10 (permalink)
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if you call cingular they will change this for you on there end... I do it on all of my cingular phones.
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Old 12-04-2005, 09:04 AM   #11 (permalink)
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Quote:
Originally Posted by mightyeric
I tried this and got this message:

Call forwarding No Reply:
Telephony forwarded to +1XXXXXXXXXX

where XXXXXXXXXX is my voicemail #. Does this sound right?
Perfect!
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Old 12-04-2005, 09:06 AM   #12 (permalink)
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Quote:
Originally Posted by pavirginia
if you call cingular they will change this for you on there end... I do it on all of my cingular phones.
true, but this way you can change it anytime you want, no need to be on hold for 30 minutes wishing you get a rep that knows how to do this..
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Old 12-04-2005, 11:33 AM   #13 (permalink)
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*61*+1XXXXXXXXXX*11*tt# doesn't work on Rogers in Canada...anyone know if these is a sequence that does? I also get the supplementary service error message with that sequence.
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Old 12-04-2005, 11:35 AM   #14 (permalink)
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Quote:
Originally Posted by stevew
*61*+1XXXXXXXXXX*11*tt# doesn't work on Rogers in Canada...anyone know if these is a sequence that does? I also get the supplementary service error message with that sequence.
this is confirmed to work on cingular, i have no idea if it works on rogers
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Old 12-04-2005, 11:54 AM   #15 (permalink)
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Quote:
Originally Posted by stevew
*61*+1XXXXXXXXXX*11*tt# doesn't work on Rogers in Canada...anyone know if these is a sequence that does? I also get the supplementary service error message with that sequence.
From what i have read this sequence does none work on rogers, and there's not that work at this time,(feel free to correct me if I'm wrong)
Users have had success with the *61* sequence without the vm number, but basically what this accomplishes is an increase in the number of rings before the call gets cut off, so it would be usefull for customers without vm in their accounts
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Old 12-04-2005, 11:59 AM   #16 (permalink)
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Quote:
Originally Posted by likefre
From what i have read this sequence does none work on rogers, and there's not that work at this time,(feel free to correct me if I'm wrong)
Users have had success with the *61* sequence without the vm number, but basically what this accomplishes is an increase in the number of rings before the call gets cut off, so it would be usefull for customers without vm in their accounts
Correct, that does work as I remember using it before I had VM...Oh well, that's life I guess in Canada for now.
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Old 12-04-2005, 12:02 PM   #17 (permalink)
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Quote:
Originally Posted by likefre
there's a way to fix this ;

To change the number of rings before the call transfers to the voicemail system, follow these steps (cingular):
On your phone dial:

*61*+1XXXXXXXXXX*11*tt#
I have cingular and worked for me. thanks
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Old 12-04-2005, 12:03 PM   #18 (permalink)
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Quote:
Originally Posted by stevew
Correct, that does work as I remember using it before I had VM...Oh well, that's life I guess in Canada for now.
have you tried to contact rogers to see if they can adjust it from their end?
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Old 12-04-2005, 12:05 PM   #19 (permalink)
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Quote:
Originally Posted by likefre
have you tried to contact rogers to see if they can adjust it from their end?
Will try that tomorrow!
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Old 12-04-2005, 01:37 PM   #20 (permalink)
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Quote:
Originally Posted by likefre
try it this way

*61*+1XXXXXXXXXX*11*tt#

the "11" stands for voice calls, this is how i've always done it; it should work
sorry i missed the *11*
also make sure you use just one "1" before the vm area code

Hmm.. I get the "Supplementary service error: Unknown error." on Cingular blue???
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