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Old 12-05-2005, 02:18 PM   #1 (permalink)
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Any help with this challenge would be appreciated because it is making me crazy trying to solve this problem. When my Outlook is open on my computer and accepting emails, my blackberry 8700 will not receive the emails. The minute I shut down my Outlook on my computer all my emails are received by my 8700. Does anyone have any ideas as to why this is happening?

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CMil
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Old 12-05-2005, 02:36 PM   #2 (permalink)
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Quote:
Originally Posted by Cmil1
Any help with this challenge would be appreciated because it is making me crazy trying to solve this problem. When my Outlook is open on my computer and accepting emails, my blackberry 8700 will not receive the emails. The minute I shut down my Outlook on my computer all my emails are received by my 8700. Does anyone have any ideas as to why this is happening?

Thanks,

CMil
Go in outlook > accounts > double click your account > more settings > advanced > check the box that says "leave a copy of messages on server"

all further emails will come on both.
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Old 12-05-2005, 02:39 PM   #3 (permalink)
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I am having the same problem, so any help would be appreciated...

I haven't changed any of my setting... but it doesn't redirect messages to my blackberry.
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Old 12-05-2005, 02:44 PM   #4 (permalink)
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Are you using Redirector or Web Client?
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Old 12-05-2005, 02:50 PM   #5 (permalink)
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I went through your steps and when i clicked "more settings", then went to advanced there is not a box or anything that states "leave a copy of messages on server". Any other suggestions?
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Old 12-05-2005, 02:51 PM   #6 (permalink)
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Rdirector
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Old 12-05-2005, 07:43 PM   #7 (permalink)
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what does the redirector status say when you have outlook open?
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Old 12-05-2005, 08:15 PM   #8 (permalink)
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have you gone to the web client and set up your PIN & email address and set the service books to the handheld?

I personnally don't use redirect, just forward a copy of my email from my email server to my bb email addy and everything works great. I am NOT on a BES and don't use redirect.
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