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Old 11-02-2009, 09:45 PM   #1 (permalink)
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Question 8830 no key responses and shuts off

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I have owned my 8830 for over 2 years and I am afraid it has finally kicked the bucket, but I wanted to see if anyone else might have any assistance before I start looking for a new phone. My phone was working fine and then I looked at it and it was shut off. I had to take out the battery to restart it and I thought that would fix the problem , as it has before, but it did not. Instead it turns on and it allows me to move the ball around but I cannot select anything. No buttons on the the face or the sides respond. The worst part, it shuts off after about a minute (long enough for my messages folder to update) and then I have to start the process all over again. Has anyone else experienced this? If this is the end of my phone, any suggestions for a new Verizon blackberry? Thanks in advance for any help.
Old 11-05-2009, 11:06 AM   #2 (permalink)
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Is it possible your battery is dead and not the phone? What happens when you plug in the power and remove the battery....
8830WE VZW hybrid
Mac Pro 2X2.8 Quad SL
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