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Old 12-06-2005, 11:41 AM   #1 (permalink)
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7100g - wireless sync set to 'ON' / company BES / Outlook 2003 on PC

Why can I delete items on my BB and have them also deleted on my desktop (prompt enabled), but I can't delete items from my desktop and have them also deleted from my BB?

Can this be changed? Seems a little silly.
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Old 12-06-2005, 12:10 PM   #2 (permalink)
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If I manually do 'Reconcile Now' it works, however.

I would like this to happen automatically; can it be done?
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Old 12-06-2005, 01:04 PM   #3 (permalink)
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It has to do with when your Exchange Server and your BES actually reconcile. It is done automatically, but sometimes there is a delay between your actions on one device and when they propogate to the other device.
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Old 12-06-2005, 01:09 PM   #4 (permalink)
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. . . and also when your desktop and the Exchange Server reconcile. Some set-ups have a delay between the two as well. I got this explanation from our BES administrator. Having tested it, I can say (at least in my case) he is correct.
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Old 12-06-2005, 01:15 PM   #5 (permalink)
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Quote:
Originally Posted by mthaworth
It has to do with when your Exchange Server and your BES actually reconcile.
How frequent is 'normal?' Can the frequency be adjusted by my admin?

My task, email and calendar notifications and changes happen within minutes (seconds, really) - deleted emails (which I don't think work at all) seem to take a long time if you're telling me I'm just being impatient.
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Old 12-06-2005, 01:18 PM   #6 (permalink)
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Hmmm...holy crap. You're right - and I'm impatient.

I left the email notification of a reply to this post (which I have since filtered from my BB) in my BB and deleted it from my desktop. It took about two minutes to clear.

Honestly, I don't believe this was the case previously, but I haven't changed anything. Anyway....
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Old 12-07-2005, 11:40 AM   #7 (permalink)
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sometimes my email on the BB will never delete. If I delete it in Outlook, then check OWA a few seconds later, it's gone from the server. But sometimes it will be a day later and the email will still be on my BB as an unopened email.

Someone asked this previously but I never saw an answer, can the BES admin adjust how frequent the sync happens?

EDIT: This thread sheds some light on this issue. The emails that never recon for me are the ones I delete. I think it may have to be a little more patient with emptying my deleted items in Outlook.

Deleting from Outlook doesn't delete from Blackberry

Last edited by smittyofdhs : 12-07-2005 at 04:30 PM.
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Old 12-07-2005, 02:20 PM   #8 (permalink)
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I am now a BES admin. I got access to our BES server and was checking out the settings. From what I could find, there are no options to state how frequent the sync happens.

Any other BES admins out there that can help with this?
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Old 12-07-2005, 04:26 PM   #9 (permalink)
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ok here is something else I don't understand about email recon with BES....

If I get say 6-7 new emails, view them and delete them from Outlook. Then get new email in a few minutes and again view it and delete/file it in Outlook. The original 6-7 that I never read on the BB, will stay unread forever.

I thought once it was deleted from Outlook, that on the next email recon, it should delete those 6-7 on the BB.

Am I wrong in thinking this way? Do I have to physically read or mark them as read them on the BB before the email recon will take care of it?
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