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Old 11-06-2009, 11:07 PM   #1 (permalink)
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Default Earlier User's Messages on used 8800

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Guys, I have a used BB 8800. The prob is though I have configured my device to my emails I still receive message notifications of the earlier user. Such earlier user' notifications appear in my Messages icon and not in my emai icons. I have wiped the device twise but the problem still persists. I receive lots of emails per day and the earlier user also seems to receive a lot, therefore clearing the system takes substantial time at the end of each day.
Could anyone help me on how to do this??
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Old 11-07-2009, 03:51 PM   #2 (permalink)
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Wirelessly posted

You need to get the previous user to clear the information from within the BIS setup.
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Old 11-07-2009, 04:19 PM   #3 (permalink)
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The previous owner must call their carrier and have them cancel the BIS account.
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Old 11-07-2009, 09:52 PM   #4 (permalink)
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Thanks Kirrinjones and Dubdub for the information.
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