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Old 12-04-2009, 04:42 PM   #1 (permalink)
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Default Problems after upgrading to 4.5.0.294/4.5.0.174

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HI, I'm a BB newbie so please bear with me!

After loading the update Latest OS: 8700 4.5.0.294/4.5.0.174 (Multilanguage) onto my 8700 which is on Orange PAYG in the UK (Was locked to o2 contract before I had it unlocked), I find that:-

I have no browser icon. However when I open an app, press the scroll wheel and switch to the browser it says:-

"Your Device does not currently have any Browser Configuration Service Book entries.

Please Contact....etc"


Secondly, when trying to compose an e-mail I get:-

"No message services configured. You will only be able to save draft"

Please can one of you kind folks advise what I have done incorrectly?

PS
I am receiving SMS messages OK from my provider, but no e-mail whatsoever.

Many thanks for your help.
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Old 12-04-2009, 11:38 PM   #2 (permalink)
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Old 12-05-2009, 02:25 PM   #3 (permalink)
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Yes have done that, no joy.

Service provider claims that 5.5.0.75 is best version?
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Old 12-05-2009, 02:26 PM   #4 (permalink)
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sorry 4.5.0.75
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Old 12-06-2009, 01:23 AM   #5 (permalink)
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Have you done a hard reset? Best bet is to downgrade to the second most recent and hope that works. If not, go to v4.5.0.75.
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Old 12-06-2009, 11:08 AM   #6 (permalink)
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Quote:
Originally Posted by dpickston
HI, I'm a BB newbie so please bear with me!

After loading the update Latest OS: 8700 4.5.0.294/4.5.0.174 (Multilanguage) onto my 8700 which is on Orange PAYG in the UK (Was locked to o2 contract before I had it unlocked), I find that:-

I have no browser icon. However when I open an app, press the scroll wheel and switch to the browser it says:-

"Your Device does not currently have any Browser Configuration Service Book entries.

Please Contact....etc"


Secondly, when trying to compose an e-mail I get:-

"No message services configured. You will only be able to save draft"

Please can one of you kind folks advise what I have done incorrectly?

PS
I am receiving SMS messages OK from my provider, but no e-mail whatsoever.

Many thanks for your help.
Do you have the blackberry data service plan? Can you even get the blackberry data plan with PAYG? You must have it to be able to use the blackberry browser and message functions. Talk to your service provider. It is not free.

By the way, see http://www.blackberryfaq.com/index.php/BlackBerry_FAQ and browse around. See in particular http://www.blackberryfaq.com/index.p...ta_Plan_for%3F.
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