BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 12-07-2009, 10:34 AM   #1 (permalink)
New Member
 
Join Date: Dec 2009
Model: 8700
PIN: N/A
Carrier: SAFARICOM KENYA
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Unhappy Blackberry 8700 Trouble

Please Login to Remove!

I own a Blackberry 8700. The phone switches off at any moment. It will not switch back on (and stay on) unless connected to a power source. How can I fix this? Thanks in advance.
Offline  
Old 12-07-2009, 10:50 AM   #2 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default

Welcome to the forums.

Did you get the device wet? If not, try following these steps:

http://www.blackberryforums.com/gene...ilanguage.html
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 12-07-2009, 12:26 PM   #3 (permalink)
New Member
 
Join Date: Dec 2009
Model: 8700
PIN: N/A
Carrier: SAFARICOM KENYA
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted

Thank you for the feedback. I will try it and get back to you.
Offline  
Old 12-07-2009, 01:34 PM   #4 (permalink)
New Member
 
Join Date: Dec 2009
Model: 8700
PIN: N/A
Carrier: SAFARICOM KENYA
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Blackberry 8700 Trouble

I have tried downloading the Operating System. Unfortunately, I cannot find one that matches the specs of my phone. My phone is:

Blackberry 8700TM.
v 4.2.1.96 (Platform 2.3.0.79)
Cryptographic Kernel v.3.8.4.34.

Can I use any of the Operating Systems listed for this particular phone?
Offline  
Old 12-07-2009, 01:47 PM   #5 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,803
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

Hi - that OS should work on your phone. Please make sure you follow the directions to the letter. Remember to locate and delete VENDOR.XML on your PC C: drive - the OS should load.

Good luck.
Offline  
Old 12-09-2009, 02:16 AM   #6 (permalink)
New Member
 
Join Date: Dec 2009
Model: 8700
PIN: N/A
Carrier: SAFARICOM KENYA
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hello,

Following the instructions, I was able to load the Operating System on to the Handset. However, the problem persists. The handset still switches off unexpectedly, and will not switch on (or stay on) unless connected to a power source. I am really concerned.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.