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Old 12-07-2009, 11:34 AM   #1 (permalink)
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Unhappy Blackberry 8700 Trouble

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I own a Blackberry 8700. The phone switches off at any moment. It will not switch back on (and stay on) unless connected to a power source. How can I fix this? Thanks in advance.
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Old 12-07-2009, 11:50 AM   #2 (permalink)
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Welcome to the forums.

Did you get the device wet? If not, try following these steps:

http://www.blackberryforums.com/gene...ilanguage.html
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Old 12-07-2009, 01:26 PM   #3 (permalink)
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Wirelessly posted

Thank you for the feedback. I will try it and get back to you.
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Old 12-07-2009, 02:34 PM   #4 (permalink)
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Default Blackberry 8700 Trouble

I have tried downloading the Operating System. Unfortunately, I cannot find one that matches the specs of my phone. My phone is:

Blackberry 8700TM.
v 4.2.1.96 (Platform 2.3.0.79)
Cryptographic Kernel v.3.8.4.34.

Can I use any of the Operating Systems listed for this particular phone?
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Old 12-07-2009, 02:47 PM   #5 (permalink)
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Hi - that OS should work on your phone. Please make sure you follow the directions to the letter. Remember to locate and delete VENDOR.XML on your PC C: drive - the OS should load.

Good luck.
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Old 12-09-2009, 03:16 AM   #6 (permalink)
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Hello,

Following the instructions, I was able to load the Operating System on to the Handset. However, the problem persists. The handset still switches off unexpectedly, and will not switch on (or stay on) unless connected to a power source. I am really concerned.
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