12-13-2005, 09:46 AM
Talking BlackBerry Encyclopedia
Join Date: Sep 2005
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Welcome to the site.
First, go to Messages/Options/Email Reconciliation. Set Delete on: to Mailbox & Handheld. Set Wireless Reconcilation: to On. Set On Conflicts: to Mailbox Wins.
Second, do not hard delete messages in Outlook. The BES does not recognize that type of delete. To get best results, open email and click Delete from toolbar (or File/Edit/Delete). CTRL+D apparently will work sometimes, but not always.
Finally, there are several threads discussing these issues. Recommend you do a search.