had the same experience with my 8820. quite frustrated at that time, but managed to do something and voila.. it worked.
so, try this: turn off your 8820 and take out the battery then connect the 8820 (WITHOUT the battery attached) to your USB port. if you see an image of a phone with a red line on it then you r half done.
leave it for a while (i tried 10 minutes) then unplug your BB from the USB then put in the battery again and try starting it up.
happy trying...
