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Old 02-25-2010, 12:04 AM   #1 (permalink)
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Hi, I woke up this morning to my blackberry with a blank white screen. I took out the battery and turned attempted to turn it back on but it wouldn't work... I tried over and over and eventually got it to work only to get the white screen when I received a text. Continued to go through this cycle of getting it to start up then later getting the white screen. Well eventually I could not even turn on the phone... I took the battery and sim out, charged it for 3 hours while I was at lacrosse practice.
The only lights I get are when I put the battery in (redlight) when I was charging it (flashing yellow) and when it was charged (green). Should I just keep taking out the battery and sim card? I cannot reload OS since I have a mac. Please help.
Edit: Got the phone to turn on and work again, but the blank white screen came up again.

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Old 02-25-2010, 07:52 AM   #2 (permalink)
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Is there an error code on the screen?

What were you doing right before this happened?

Did you drop the device or get it wet recently?
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Old 02-25-2010, 07:01 PM   #3 (permalink)
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I just woke up to the white screen with my phone next to me... no it hasn't gotten wet recently. I have dropped it numerous times but not recently.
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Old 04-11-2010, 10:57 PM   #4 (permalink)
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Wirelessly posted (8700g 2007-04-07)

Back up your data if you can. Use jlcommander to wipe it clean use the apploader in you computer. Not sure where it is on a mac but find it load from there. Then reinstall your last good back up.
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